Quick question, do you know when your Global Entry card expires? A few months ago, I realized I hadn’t checked to see when mine expired. I’ve had it for years and yet couldn’t actually say for sure. So I took a look. Yikes, it expires in 2017! And as the idea of Global Entry has caught on, the numbers of people applying to the program has ballooned, and the turnaround time in getting both the new and renewed cards was SLOW! So I got on the ball and started the renewal process for my Global Entry card. You can renew your current card up to 1 year in advance, so it is best not to wait too long.
- Log onto GOES (click here).
- Select Manage membership – the Trusted Traveler Program Enrollment page will display.
- Select the blue Renew Application button – the Personal Information page will display.
- Use the Application Wizard to change your personal information by selecting the specific category(ies) hyperlinks.
- When complete, select U.S. Customs and Border Protection (CBP) Trusted Traveler Program List on the Application Wizard – the Trusted Traveler Program List will display.
- Click the box next to each program that you wish to renew.
- Select the enrollment center hyperlink to see a list of available enrollment centers.
- Select Next – the Trusted Traveler Program Application page will display.
- If a FIX Errors hyperlink displays, you must provide the information requested to proceed.
- To continue, select Update to go to the Program Application page.
- On the Program Application page, select Certify at the bottom of the page – the Certification page will display.
- Answer Yes or No to “Do you certify?”
- Select Next. The Final Review: Application Shopping Cart will display.
- Select the box next to Fees. Fees are for application processing and are non-refundable. To agree and proceed, click here. The Home button changes to a Make Payment button.
- Select Make Payment. The online payment page displays.
If you have NEXUS or SENTRI, the renewal process is somewhat similar:
One important reason for renewing ahead of time is that some people are being required to have an IN PERSON interview, even for renewals. This would take time to set up, and I had my fingers crossed this would not be my situation. After a few months of waiting and checking the website, my renewal was still in the pending stage.
In lots of ways I’m old school, so I actually called to see if I could get any information. Must have been my lucky day because much to my delight I did get a helpful officer in the border patrol office in Blaine, Washington, who told me that even renewals were taking months, but that I had applied early enough, so to just wait it out.
Just the other day an envelope arrived. YES, I could feel a card inside! And there it was smiling back at me, my renewed Global Entry card. So that’s my Public Service Announcement for today. Have you renewed your card? Has it been a hassle-free experience?
P.S. The following premium credit cards offer to reimburse the $100 Global Entry charge or renewal fee. Some cards allow you to claim the $100 benefit once every 4 years and some let you claim the benefit once every 5 years (unfortunately, I don’t know which cards offer which):
- Citi Prestige World Elite MasterCard
- Chase Sapphire Reserve Visa Infinite Credit Card
- JPMorgan Chase Ritz Carlton Visa Infinite Credit Card
- AMEX Platinum (various flavors of personal and business cards)
A trick to getting multiple $100 Global Entry credits is to add authorized users (AMEX Business Green Charge Cards) to an AMEX Business Platinum Charge Card.