Canadian Immigration Installs New Self-Service Kiosks & Releases CanBorder eDeclaration Smartphone App

Buenos dias everyone!

I got an email from NEXUS this week about some changes coming to Canadian immigration procedures which will seem very familiar to US travelers. Starting this weekend, Canada is starting to phase out its paper declaration cards in favor of automated “Primary Inspection Kiosks”, similar to the Automated Passport Control (APC) or Global Entry (GE) kiosks used in most US airports.

These paper declaration cards are going the way of the dinosaurs.

These paper declaration cards are going the way of the dinosaurs.

Like the APC or GE kiosks in the US, the machines will scan your passport, take a photo, and ask you to answer the questions previously presented on the paper customs declaration form. The machines will also use facial recognition software to compare your photo to the photo in your passport. A companion app called CanBorder eDeclaration is also available for download, which allows travelers to answer the declaration forms on their phone. The app generates a QR code which you can scan at the Primary Inspection Kiosk to expedite the process.

The CanBorder eDeclaration app will allow you to answer Canadian customs questions on your phone. Image from CSBA.

The CanBorder eDeclaration app will allow you to answer Canadian customs questions on your phone. Image from CSBA.

NEXUS members can continue using their dedicated kiosks, which will be updated to include the customs questionnaire (previously NEXUS members still had to fill out a paper customs declaration). The mobile app is not compatible with NEXUS kiosks. The new machines will go into service starting Monday, March 20th at Ottawa Macdonald-Cartier International Airport. A timeline has not been provided for rollout to other Canadian airports, but they say that the system will be coming to “select airports” through 2017.

Will this new system make your next trip to Canada easier? I’d love to hear your thoughts.

2 thoughts on “Canadian Immigration Installs New Self-Service Kiosks & Releases CanBorder eDeclaration Smartphone App

  1. Waldo

    So let me get this straight –

    I have NEXUS. So would I still need to download the app or would that all be incorporated into the NEXUS kiosk??
    Or is the app just for people who don’t have NEXUS?
    Thanks.

    Reply
    1. Tonei Glavinic Post author

      If you have NEXUS, you’ll just fill out the customs questionnaire on the NEXUS kiosk. (If you want to you could download the app and use the non-NEXUS kiosks but I can’t imagine that would be faster)

      Reply

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