Send Money to Friends (or Other Bank Accounts) Instantly with Zelle (Formerly Chase QuickPay / clearXchange)

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Good morning everyone, I hope your week is off to a great start.  Over the weekend, I had some free time on my hands, so I experimented with Zelle, the rebranded Chase QuickPay / clearXchange money transfer service being used by all the big banks.  Enrolling in Zelle is really easy and the feature is built into most bank apps.  In my 2 tests, I transfered $5 from my Chase checking account to my US Bank checking account, and then I decided to send $1 from my US Bank checking account back to my Chase checking account.  I did everything with the help of the Chase and US Bank iPhone apps.  Here are instructions for sending money from one account to another, or from one person to another with Zelle.  If you have Zelle with a different bank than Chase or US Bank, the process should be almost identical.

With Zelle, you have to have to enroll/link a phone number or email address.  Only one phone number or email address can be used per Zelle account.  I decided to use my email address with Chase and my phone number with US Bank.  I signed into my US Bank app, clicked the menu icon in the upper left corner, clicked Send Money, and clicked Receive with Zelle.  I made sure my phone number was listed and my US Bank checking account was linked.

As soon as I updated my phone number with Zelle through the US Bank app, I received an email from US Bank.  I also received an email from Chase that my Zelle phone number was automatically removed because it was in use with another Zelle account.  The Zelle system is very fast and any change you make to one Zelle account will immediately affect another Zelle account if you use the same email address or phone number.

To send a $5 payment from my Chase checking account to my US Bank checking account, I signed into the Chase app and clicked the menu icon in the upper left corner, then clicked QuickPay with Zelle, and clicked Send Money.  Since I didn’t have any recipient’s listed, I clicked the Add Recipient button.

I entered my first and last name and my phone number (which is linked to my US Bank Zelle account), then clicked the Add Recipient button.  I then selected Grant Thomas from my recipient list.  I then entered $5.00 as the payment amount, selected my Chase checking account, and added a note to the Zelle payment: “Test transfer from Chase to US Bank.”

Before sending the Zelle payment, I clicked the calendar icon to view the calendar.  Since I wanted the payment to go through right away, I used today’s date.  I then clicked the Send Money button, and confirmed my payment by clicking “Yes, send it now.”

The Zelle payment was sent right away from my Chase checking account to my US Bank checking account.  To view the Zelle payment, I clicked the menu button in the upper left corner, clicked QuickPay with Zelle, and clicked View Activity.

I clicked the Money Sent tab to view the transaction.  I clicked the transaction to see more details.  Lastly, I went to my Chase checking account to view the outgoing Zelle payment.

After the Zelle payment was sent from my Chase checking account, I opened the US Bank app and clicked on my US Bank checking account.  The $5 Zelle payment was immediately credited to my US Bank checking account.  I clicked the transaction to see more details.

I never received an email from Chase regarding my outgoing Zelle payment, but I did receive an email from US Bank regarding my incoming Zelle payment.  Maybe there was a Chase setting I turned off for outgoing Zelle payments, I’m not sure.

For my second test, I wanted to send a $1 Zelle payment from my US Bank checking account to my Chase checking account.  I logged into my US Bank app and clicked the menu button in the upper left corner.  I then clicked Send Money and clicked Send Money with Zelle.  Since I did not have any recipients listed, I clicked the Add New Recipient link.

I then entered my first and last name, created a nickname for the recipient (GT Chase), and entered the email address associated with my Chase Zelle account.  I then went back to the Select Recipient screen and selected Grant Thomas and verified that the email address was correct.

I then entered $1.00 and selected my US Bank checking account.  Out of curiosity, I clicked the “How much can I send?” link.  With US Bank, you can send up to $2,500 per day / per 3 day limit.  Good to know! On the next screen, I entered a note, “Here is a $1 tip”, and clicked the calendar icon.

US Bank has several payment frequencies available which is a really cool feature if you need to send money repeatedly on a schedule.  I went back to the Review & Send screen and clicked the Send $1 button.  I then received a verification text message from US Bank and entered the 6 digit code to approve the Zelle payment.

The Zelle payment was sent successfully and I verified the payment was sent from my US Bank checking account.  The $1.00 Zelle payment was immediately sent from my US Bank checking account to my Chase checking account.

I also double checked the Zelle payment.  After I clicked the menu icon in the upper left corner, I clicked Send Money and clicked Manage Payments.  Under the scheduled tab, the Completed / Cancelled section showed the $1 outgoing Zelle payment.  I then logged into my Chase app and clicked the menu icon in the upper left corner.

I clicked QuickPay with Zelle and clicked View Activity.  Under the Money Received tab, I saw the $1 incoming Zelle payment from my US Bank checking account.  I clicked the transaction to see more details.

As soon as the $1 Zelle payment was sent from my US Bank checking account, I received a confirmation email from US Bank.  A minute later, I received an email from Chase with details of the incoming $1 Zelle payment.

As I have shown, Zelle is a very quick and safe way to transfer money from one checking account to another or for sending a payment to a friend.  I’m sure Zelle will evolve over time, but I am very impressed with the service as of right now.

If you have any questions about Zelle, please leave a comment below.  Have a great day everyone!

12 thoughts on “Send Money to Friends (or Other Bank Accounts) Instantly with Zelle (Formerly Chase QuickPay / clearXchange)

  1. Aaron

    Please remove CHASE QUICKPAY in your headline. The service wasn’t developed by Chase alone. IF you are going to list Chase QuickPay THEN you need to list other banks in Clear Xchange.

    Reply
  2. Michael

    So if a person had more than one bank account, you’d need multiple emails/phone numbers to use this service?

    I’m sure this service is great but imagine one would have to keep track of corresponding banks/emails to use with multiple bank accounts, which seems like a pinch point.

    Reply
    1. Grant Post author

      Yes, you would need separate email addresses or phone numbers for each Zelle account. If you don’t want to send or receive Zelle payments from all your checking accounts, you do not need to set them all up with Zelle.

      Reply
  3. Carl

    This is very helpful info, Grant. I love the possibility of same-day transfers between accounts at different institutions (as opposed to solely P2P use). Very nice indeed. Thanks.

    Reply

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