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Good morning everyone, I hope you had a great weekend. A few months ago, my girlfriend and I went to
Lost Wages Las Vegas and stayed at the beautiful Bellagio hotel. We even upgraded to a fountain view room with amazing views of the Bellagio fountains. I booked this specific hotel because Bellagio is part of MGM, and there was an AMEX Offer for $50 off $250 at MGM properties. That AMEX Offer expired on January 8, but there are similar MGM AMEX Offers currently running (see the 2 AMEX Offers at the bottom of this post). Long story short, I paid for the stay before the AMEX Offer expired, but the $50 statement credit never posted. After waiting for more than 2 months, I called AMEX and they were able to manually add the $50 statement credit to my account. Here is the MGM AMEX Offer that I was enrolled in:
After checking into the Bellagio on Friday night (January 5), I received the automated “Thanks for using your enrolled AMEX card linked to this AMEX Offer” email.
We checked out Sunday afternoon (January 7) and the Bellagio purchase posted to my American Express Business Platinum Charge Card on the same day. I thought all was good, or so I thought…
Fast forward 2 months and my American Express Business Platinum Charge Card March statement closed. Still no $50 statement credit. I was tired of waiting, so I called American Express, explained the situation, and was then transferred to the “technical team.” After explaining the situation again, the agent looked at the transaction dates and immediately saw what I was talking about. Minutes later, he said the $50 statement credit would appear on my card within the next 2-3 business days. Like clockwork, the $50 statement credit appeared 2 days later. I didn’t ask for any compensation and the AMEX rep did not offer any type of compensation either. I was just glad the $50 statement credit was finally credited to my account.
If you are interested in staying in Las Vegas, there are at least 2 AMEX Offers currently running for MGM. I found these offers on a few of my AMEX cards. You must make a qualifying purchase by April 24. After these offers expire, I am sure there will be other MGM AMEX Offers available too.
If you have any questions about the MGM AMEX Offer or a general question about AMEX Offers, please leave a comment below. Have great day everyone!