Category Archives: Airlines + Miles

Denver / Front Range Travel Hackers March Madness Mania Meetup on Thursday, March 15

If you happen to be in the Denver/Front Range area of Colorado this week, please join us for an informal Meetup at The Village Tavern in Broomfield, Colorado, where you can share a brew, some food, and talk miles and points with like-minded people. People will be on hand that you can discuss points and miles topics from airline/hotel elite status strategies, credit card bonuses, airline award strategies, MS, etc.

  • Where: Village Tavern, 1 W Flatiron Crossing Dr, Broomfield, CO 80021 (Google Maps)
  • When: Thursday, March 15th from 6:30pm-9pm

You can RSVP on our Meetup page, Facebook page, or just feel free to show up. Hope to see you there!

Poll: Should They Fly Home from Europe on XL France or Thomas Cook Airlines?

Good morning everyone, happy Saturday.  I need your help, well actually, my girlfriend needs your help.  She is trying to figure out how she and her mom should fly home from Malta (small country in the Mediterranean Sea).  They can either fly home on Monday, July 9 via Air Malta to Paris (CDG) and onto San Francisco (SFO) via XL France or they can fly home on Tuesday, July 10 via Air Malta to Manchester, England (MAN) and onto San Francisco (SFO) via Thomas Cook Airlines.  Here are the various flight times and prices for Monday’s option:

MLA-CDG 06:25am – 09:20am ($201)
CDG-SFO 11:00am – 01:35pm ($532)

2 hr 55 min + 1 hr 40 min (layover) + 11 hr 35 min = 16 hr 10 min total ($733)

Continue reading

My Virgin America / Hawaiian Airlines Award Ticket Disaster

Good morning everyone.  Last week, I wrote this post: PSA: Check Existing Reservations for “Silent” Schedule Changes.  In that post, I talked about checking existing reservations to confirm flight times.  Sometimes, airlines make schedule changes, sometimes airlines will email you to tell you about the schedule changes, and sometimes airlines silently make schedule changes and do not inform passengers.  I, unfortunately, found myself in the last category recently with an intra island Hawaiian Airlines flight.

My girlfriend and I had a flight that was originally scheduled to depart at 1:03pm, but the new flight time was 2:41pm.  If we had booked a paid ticket, we could have easily called Hawaiian Airlines, explained that we needed to be on an earlier flight, and switched to the 12:31pm flight.  Unfortunately, I booked the flight with 3,000 Virgin America miles + $5.60 in taxes/fees per person.  But the really unfortunate thing is that since Alaska Airlines and Virgin America merged, Virgin America and Hawaiian Airlines are no longer partners, so they cannot book new award flights or modify existing reservation.

Long story short, Virgin America is no longer a partner of Hawaiian Airlines, so they cannot modify an existing Hawaiian Airlines reservation.  Likewise, since the tickets were booked through Virgin America, Hawaiian Airlines was not able to make any changes to the reservation.  I would call one airline, explain the situation, and they would tell me to call the other airline.  I bounced back an forth a few times, growing more and more frustrated.  I ended up spending 3-4 hours on the phone with various agents from Hawaiian Airlines, Virgin America, and Alaska Airlines before I finally received a refund of my miles.  In this post, I will share the information I learned and the steps I took to fix this situation.

Continue reading

Own a Piece of London’s Heathrow Airport Terminal 1

(Hat tip to my friend, David, for sending me the link)

Good afternoon everyone.  It is not everyday that you have the chance to own history (or at least a small piece of airport equipment), but today you can!  Heathrow Airport is remodelling Terminal 1, so they are removing all items and equipment.  There are several hundred items that will go up for auction soon, so if you are interested, click here to view the catalog.

Continue reading

How to Book Flights & Pay with Capital One Venture Rewards “Miles”

Good morning everyone, I hope you enjoyed yesterday’s post on How to Redeem Capital One Venture Rewards “Miles” for Travel Purchases.  In today’s post, I will show you how to book flights and pay with your Capital One Venture Rewards “miles.”  This process is very similar to booking paid tickets using Chase Ultimate Rewards Points, Citi Thank You Points, and American Express Membership Rewards Points.  To get started, log into your Capital One account and click your “miles” balance.

Continue reading