Tag Archives: Membership Rewards

PSA: Follow up on Missing AMEX Offer Statement Credits (Especially MGM Offer)

Good morning everyone, I hope you had a great weekend.  A few months ago, my girlfriend and I went to Lost Wages Las Vegas and stayed at the beautiful Bellagio hotel.  We even upgraded to a fountain view room with amazing views of the Bellagio fountains.  I booked this specific hotel because Bellagio is part of MGM, and there was an AMEX Offer for $50 off $250 at MGM properties.  That AMEX Offer expired on January 8, but there are similar MGM AMEX Offers currently running (see the 2 AMEX Offers at the bottom of this post).  Long story short, I paid for the stay before the AMEX Offer expired, but the $50 statement credit never posted.  After waiting for more than 2 months, I called AMEX and they were able to manually add the $50 statement credit to my account.  Here is the MGM AMEX Offer that I was enrolled in:

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American Express Small Business OPEN Savings Program Ending June 1, 2018

Good evening everyone, the hits keep coming from American Express.  Earlier today, I reported that American Express is no longer awarding Membership Rewards points for cash equivalents & person-to-person payments.  And just now, I looked at my American Express Business Platinum Charge Card and saw that the OPEN Savings Program is ending June 1, 2018.  I’m not why the program is ending, but I guess the program costs American Express more money than the program brings in.

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AMEX Membership Rewards Changes: No Points for Cash Equivalents (Gift Cards) & Person-to-Person Payments (Venmo)

Good morning everyone, I was looking through my recent American Express statement and saw an ominous message on my American Express EveryDay Credit Card.  The message said, “See page 5 for a Notice of Change to the Membership Rewards Program Terms & Conditions.”  Uh oh, that sounded pretty bad.  I cautiously scrolled down to page 5 expecting the worst.  What did American Express do?

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American Express Enrolled me in their Cash Advance Program (Without my Approval)

Good afternoon everyone.  A few weeks ago, American Express sent out emails with the subject line “Cash Advance Enrollment Update.”  Uh oh, “cash advance” are bad words to any travel hacker and credit card user.  I decided to investigate further to see what American Express was up to regarding the cash advance feature on one of my credit cards.  Based on the context of the email, it looks like American Express proactively enrolled me in the “Cash Advance program” without getting my permission.  I decided to log in and see what was going on.

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Reader Question: How Would YOU Improve AMEX Offers?

Good morning everyone, greetings from Guatemala City, Guatemala (GUA).  As I was reviewing my American Express credit and charge cards, I thought of 2 ways to make AMEX Offers better and more useful to cardholders like us.  My purpose for this post is to get a few good ideas and share them with American Express in the hope that they read the suggestions from this post and incorporate some of the suggestions into their website and mobile app.  I’ll start first and if you think of any other suggestions, please leave a comment below.  Thank you.

Right now, AMEX Offers can only be filter by specific categories.  To me, this feature is useless because there could be good deals in every category, so I don’t want to exclude any AMEX Offer just because it is in a category that I do not shop at frequently.  I would love to see AMEX Offers sortable by expiration date, date added, merchant name, and by discount (dollar or percentage).  Then I could quickly see which AMEX Offers are ending soon, which AMEX Offers were added recently, and which AMEX Offers have the biggest discount.

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