Tag Archives: Platinum

Uber Membership Rewards

Lesson Learned: International Uber Rides Do Not Earn 2x Membership Reward Points

Buenos dias everyone. I was looking at my Membership Rewards account recently and noticed that although I have used Uber many times in Mexico City over the past couple of months, I only had a couple of credits for bonus Membership rewards points. After some further digging, I realized that I was actually missing a lot of the Membership Rewards points I expected: over the past year or so, I’ve put $869 in Uber charges on my Membership Rewards-earning cards (American Express Business Platinum and my American Express Everyday), but only received 346 bonus points over that time period.

Screenshot of an American Express Membership Rewards summary showing two line entries for "Uber Earn 2x MR Points"

I was hoping to see a lot more of these on my Membership Rewards activity history…

I had an idea of why these were missing, but I reached out to American Express via web chat anyway. The agent said they would file a ticket for me and someone from the Membership Rewards department would call me in a few days. In the meantime, I decided to do some research. Continue reading

citi-prestige-credit-card-long-logo

Striking out on Citi Prestige and AMEX Platinum Retention Offers

Good morning everyone, I hope your weekend is off to a great start.  By the time you read this post, I should be in Washington, D.C. for the Boarding Area Conference (BACON for short).  I am a big fan of retention offers and have written about them several times in the past (1, 2, 3, etc).  My most recent retention offer attempts were met with mostly rejection, but I have some data points worth sharing.

I haven’t used my Citi Prestige Credit Card much over the last few months and only value the ability to book AA and AA codeshare flights with Citi Thank You Points at 1.6 CPP.  I decided to call Citi and see if there were any retention offers available.  My opening line was, “I am considering applying for the Chase Sapphire Reserve and can’t afford to pay $400 annual fees for both cards.  Is there any offer on my Citi Prestige to keep me as a customer?”  I was immediately transferred to the retention department and repeated my opening line.  The retention specialist was very nice and helpful, but she didn’t have any retention offers available.  She said that retention offers can only be accepted once per cardmember year and I already accepted an offer on my Citi Prestige in May.  While on the phone, I asked if she could check for retention offers on my other Citi credit cards.  We went through my Citi Forward, Citi Premier, Citi Double Cash, and Citi Hilton HHonors Reserve credit cards and struck out every time (I was only eligible for 0% balance transfer and 0% APR offers which don’t interest me at all).  Last but not least, I asked if there were any offers on my new(ish) Citi AT&T Access More Credit Card.  Jackpot!  There was an offer for 5,000 bonus Citi Thank You Points after spending $1,000 over the next 3 months.  I gladly accepted the offer and thanked the rep for all her help.


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AMEX Business Platinum Charge Card

Upcoming Changes to Platinum Destinations Vacations Benefit for American Express Platinum Cardholders

Good morning everyone, I just received my latest American Express Platinum Charge Card statement and noticed a small change to the card benefits.  If you have one of the many American Express Platinum versions, you have a ton of cardmember benefits, all listed on the Platinum benefits page.  One such benefit that has rarely, probably never, been mentioned is the Platinum Destinations Vacations benefit.  By booking a vacation package through American Express, you will receive bonus American Express Membership Reward Points based on the cost of your vacation package.  The bonus structure for booking vacation packages is changing, effective June 1, 2016.

Platinum Destinations Vacations Home

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