Tag Archives: T-Mobile

ICYMI: Travel News Roundup for Saturday, May 13, 2017

Here’s all the news that caught my eye this week – let me know in the comments if I missed something important or helped you find something new!

Airlines + Miles

Air Canada announced they plan to end their contract with Aimia, the company that runs Aeroplan, and launch their own in-house loyalty program in 2020. Many questions remain, including what happens to existing Aeroplan balances and whether the miles will be worth anything after the transition. Aimia’s stock dropped 57% after the announcement. [Toronto Star]

Alaska Airlines lounges now offer access to Virgin America passengers traveling on paid or award (not upgraded) first class tickets. [Travel Codex]

Alaska also announced that they will extend elite status for a year for Alaska Airlines and Virgin America elite members who take time off of work for a new child. [Skift]

Air India is launching nonstop service from New Delhi to Los Angeles, Dallas-Fort Worth, and Washington Dulles. [Travel Codex]

Delta has partnered with LSTN Sound Co. to offer sleek, socially conscious noise cancelling headphones in its Delta One suites this summer. [Runway Girl Network]

Flying Blue miles can get you from the US to Hawaii on Delta for just 15,000 miles one way. [Travel with Grant]

Seattle-Tacoma International Airport is going to spend $38 million to create temporary bus gates in Terminal D while it works on a permanent airport expansion. [Travel Codex]

United is increasing its domestic presence out of SFO with more flights and bigger planes in response to Alaska’s expansion. [Travel Codex]

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Gogo Devalues T-Mobile Free Hour In-Flight WiFi – now only Available on Domestic Flights

Buenos días everyone. On my last trip to the US, I tried to use the free hour of Gogo in-flight wifi access offered to T-Mobile customers, but couldn’t get the T-Mobile access banner to show up. When I reached out to their chat support team, I was told that the T-Mobile deal is not available on international flights on American Airlines. This was surprising to me, since I’ve taken advantage of it in the past on flights between the US and Mexico City – I thought perhaps this was standard language to keep passengers from expecting to find free wifi on transatlantic and transpacific flights, which mostly use Panasonic Avionics wifi instead of Gogo wifi. However, when I looked at Gogo’s FAQ page, there’s a section that explicitly defines the offer as being available for Gogo-equipped domestic flights:

We are giving all customers on a T-Mobile branded plan a free hour of Gogo in-flight Wi-Fi on your smartphone. This free hour cannot be used with a laptop or tablet. It works on ALL Gogo-equipped domestic flights. That’s on top of the free in-flight texting we introduced last year, which now includes free in-flight messaging with iMessage, Google Hangouts, WhatsApp, and Viber—with more on the way.

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