Tag Archives: Ultimate Rewards

PSA: Book 2 One Way Flights on Southwest Airlines & Direct Message them on Twitter

Good morning everyone, I hope you all had a great weekend.  The Easter Bunny took a liking to me and gave me a small box of See’s Candy, but enough about me and my love / addiction to sweets.  A few days ago, I needed to make a change to an existing Southwest Airlines reservation, but I booked it as a roundtrip flight (San Francisco to San Diego).  I wanted to change my trip so that I would be able to fly from San Francisco to San Diego, but return from Orange County and fly into Oakland (I know we have all done that a few times, right?).

Long story short, when you want to change a roundtrip Southwest Airlines flight, you cannot change the departure and arrival cities for a leg of your reservation.  I could probably change the return flight to fly San Diego to Oakland, but that wouldn’t work for me.  I also couldn’t cancel just the return flight either.  Lastly, if I canceled the entire reservation, I would end up paying much more since my outbound flight from San Francisco to San Diego had gone up in price since I originally booked the flight.

Luckily, I have a secret weapon when it comes to making complicated changes to Southwest Airlines reservations… Twitter direct message.  Unlike Ben who wrote Why I Don’t Bother With Airline Customer Service Via Twitter Anymore, I have gotten great customer service from Southwest Airlines, Virgin America, Alaska Airlines, and JetBlue (among many other companies).  I have sent direct messages to Southwest Airlines in the past and they were always very quick to respond and always provided great customer service.  In this instance, I clearly explained that I wanted to cancel the return flight but keep the outbound flight intact.  A few minutes later, my direct message was seen and my reservation was updated.  I then had a travel credit available which I used to book my return flight from Orange County to Oakland.  The entire process took about 20 minutes.

Southwest Airlines Direct Message 4-11-2017

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Should I Upgrade / Convert / Product Change from Chase Ink Cash to Chase Ink Preferred?

Good morning everyone, I hope your weekend is off to a great start.  I currently have a Chase Ink Plus Business Credit Card which just posted the $95 annual fee and a Chase Ink Cash Business Credit Card with no annual fee that was previously downgraded/converted from a Chase Ink Bold Business Charge Card.  I have started to ramp up my gift card buying and selling with The Plastic Merchant (TPM) and that involves buying a lot of gift cards on eBay from PayPal Digital Gifts (PPDG) that earn 5x Chase Ultimate Reward Points.  I also charge my monthly Comcast Xfinity Wifi and my parent’s AT&T and Cox Communications utility bills to my Chase Ink Plus Business Credit Card and I think I will finally max out the 5x spend on the first $50,000 spent annually (without even shopping at an office supply store).

When the annual fee posted on my Chase Ink Plus Business Credit Card, I started thinking if I should upgrade my Chase Ink Cash Business Credit Card to a Chase Ink Plus Business Credit Card or Chase Ink Bold Business Charge Card.  Even though both of those cards have $95 annual fees, they would allow me $50,000 of 5x spend, compared to $25,000 of 5x spend on the Chase Ink Cash Business Credit Card at office supply stores and on cellular phone, landline, internet and cable TV services.  I called Chase to find out what my options were.  Unfortunately, when I called the Chase business department, I was told the Chase Ink Plus Business Credit Card and Chase Ink Bold Business Charge Card are no longer offered and I could only upgrade to a Chase Ink Preferred Business Credit Card.

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Targeted Q2 Credit Card Offers: 4,000 Hyatt Points, 3,000 IHG Reward Points & 2,500 Lufthansa Miles

Good morning everyone.  As we wrap up Q1, the targeted credit card offers for Q2 are just now arriving.  Here are 3 offers that I have received in the last 2 days and I will share my logic with you on whether or not they are worth pursuing.  Up first, I have the Chase Hyatt Credit Card with 4,000 bonus points after spending $4,000 between April 1 and June 30.  4,000 Hyatt Points is worth $60-$80 to me, but I am not excited to spend $4,000 to get up to $80 in return (2% bonus).  I could get 4,000 Hyatt Points by generating 4,000 Chase Ultimate Reward Points on my Chase Ink Plus.  That would only require $800 of 5x spending and I can do that in 1 day with gift card purchases from PayPal Digital Gifts on eBay.  I am going to pass on this offer.

Targeted Chase Hyatt Credit Card Offer Q2

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How to Redeem your World of Hyatt Free Anniversary Night Certificate

Good morning everyone, I had a great weekend in Portland, full of hikes, Voodoo Donuts, craft brews, and Trail Blazers basketball.  Enough about me, let’s talk about how to redeem your World of Hyatt free anniversary night certificate that comes every year when you pay the Chase Hyatt Credit Card $75 annual fee.  If you have the credit card, you can see the free night award in your World of Hyatt account by clicking the My Awards tab.  This is my dad’s Hyatt account and his award night was expiring in mid June and he didn’t have any Hyatt stays planned before then, so we decided to use it for a night near the Portland Airport (thanks dad!).

World of Hyatt Book Award Night 1

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My Amazing Experience Interacting with the Park Hyatt Butler Service Team

There’s been a lot written about Hyatt lately, especially with all the changes in the Hyatt elite status program. And oddly enough, much of the blogging about Hyatt and all the changes took place while I was enjoying a stay at a Park Hyatt! So I couldn’t help but think about why I like Hyatt so much and why I bother maintaining elite status. Rather than just adding my voice to the pro or con discussion about the changes and whether maintaining status is worth it, I decided to explore and write about one of my most favorite luxury amenities of Hyatt hotels and especially the Park Hyatt’s: butler service.

My seven night stay at the Hotel Palacio Duhau Park Hyatt in Buenos Aires gave me the perfect opportunity to do this. This was my fifth stay at a Park Hyatt, but in the past, I’d never stayed at one for more than a few days. This stay in Buenos Aires gave me the chance to experience getting to know the butlers, and I sat down with three of the five-team member butlers and had fun, engaging conversations with them about their roles, how they see us (the guests), and other questions of mine they answered. If you’re like me and you enjoy getting to know how hotels operate behind the scenes, you’ll enjoy reading about the butlers!

Image source: https://buenosaires.park.hyatt.com/en/hotel/home.html

Image source: https://buenosaires.park.hyatt.com/en/hotel/home.html

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