Grant is the Southwest Airlines maven around here, so you’d think I would know better. But I just had an epic fail with Southwest Airlines and want to save you from making the same mistake and losing money. In my defense, and really there is no defense for letting this happen, I must at least let you know that I rarely fly Southwest Airlines. A while ago, I bought a ticket for a Southwest Airlines flight which I ended up cancelling. That part was easy and the dollar amount was put into a Southwest Airlines travel fund (read How to Cancel Southwest Airlines Flights (Paid or Points) & View Travel Funds).
But these funds do expire, so I was keeping track of the expiration date. I was super close to having the travel funds expire and voila, I had a Southwest Airlines flight I needed to book that I could use my Southwest Airlines travel funds for.
But my epic fail was not remembering that the funds can ONLY be used for the individual named on the ticket. That was me! So when I went to book a flight, I wanted to get two tickets (for my 2 friends) and it wouldn’t go through. I couldn’t figure out what the issue was, but Grant knew the answer.
Yes, I know it’s stated on this page where it says this below, but I never read that page on the Southwest Airlines website #thisLUVrulestinks
Note: All travel involving Travel Funds from an unused or cancelled reservation or a Southwest LUV Voucher must be completed by the expiration date. Travel Funds from an unused or cancelled reservation may only be applied toward the purchase of future travel for the individual named on the ticket.
In the world of rules that make no sense, today this one moves to the top of the list. It is my money after all, and it seems that I “should” be able to spend it on any Southwest Airlines ticket I want (either for myself or for anyone else). So long story short, I’m out $50 which hurts, and wanted to share this word of caution. If you’ve made any Southwest Airlines mistakes you’d like to caution us about, please leave a comment below!