Bank of America Core Checking Account $150 Bonus, But I Only Received $100 [Resolved]

Good afternoon everyone, I hope you had a great Columbus Day Weekend, I had a great time in Santa Cruz with my girlfriend.  A few months ago, Doctor of Credit wrote a post about a $150 bonus on a Bank of America Core Checking Account.  The $150 bonus was only available if you were referred to the offer.  Thankful, a helpful Doctor of Credit reader sent me a referral email.  I received the referral email on July 20 and signed up for the checking account the same day.  The bonus requirements were pretty simple: receive 2 $500 direct deposits within 90 days.  Done.  Now all I had to do was wait for the $150 bonus to post to my account.  All was going well until I only received a $100 bonus…

To my surprise, the $100 bonus posted to my Bank of America Core Checking Account on August 22, roughly 1 month after signing up for the checking account.  The bonus description was not very obvious that this transaction was a bonus.  I almost missed that the bonus posted to my checking account.

1-2 weeks later, I received the following letter from Bank of America informing me that my $100 bonus posted to my account.  But what about the other $50 that I was owed?  I called Bank of America at the number listed on the letter and explained that I signed up for the Bank of America Core Checking Account with a referral link for $150.  The rep put me on hold to investigate.  According to the rep, since I was an existing Bank of America credit card holder, my account was eligible for a $100 bonus by opening a new Bank of America Core Checking Account.  The rep said that when I applied for the new Bank of America Core Checking Account, the existing offer code ($100 bonus) was applied instead of the referral offer code ($150 bonus).  The rep escalated my concern to a different department, and if my claim was approved, I would be mailed a $50 check.  The rep stated that the claim could take up to 30 days to process.  I thanked the rep for their help and began to wait for the check in the mail.  Wouldn’t it be easier just to direct deposit the $50 bonus to my Bank of America Core Checking Account?

Fast forward a month when I called Bank of America to check on the status of my claim.  The rep said that my claim was approved on October 2 and a $50 check was sent out to me.  A few days ago, I received this letter from Bank of America.

Lastly and most importantly, here is the elusive $50 check that was owed to me back from August 22.  My persistence paid off.

If you signed up for a new Bank of America Core Checking Account and your bonus is less than what is promised, make sure to follow up with Bank of America.  If you have any questions about the Bank of America Core Checking Account, please leave a comment below.  Thank you and have a great day!

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