Search Results for: retention

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$25 Walmart eGC Retention Offer for Cancelling my Sam’s Club Membership (AKA Disable Auto Renew)

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Good morning everyone, I hope your weekend is going well.  A few days ago, I got an email reminder from Sam’s Club that my membership was auto renewing on March 5, 2022.  I signed up for Sam’s Club last year since there was a targeted offer on my Discover It Credit Card where you would get a $45 Sam’s Club gift card when you signed up for a Sam’s Club membership, which costs $45 (see Doctor of Credit’s post).  I went once to Sam’s Club to activate my membership, get my membership card, and pick up my $45 Sam’s Club gift card (which I used the same day shopping).  I haven’t been back to Sam’s Club since because the closest location is 50+ miles away and I prefer the Costco location 2 miles away.

Long story short, I needed to cancel (or disable the auto renew feature on) my membership so I would not be charged again.  I called Sam’s Club, explained the situation, and the rep sent me a $25 Sam’s Club / Walmart eGC that could be used to offset the membership cost, if I decided to stay with Sam’s Club.  I will document the process below.

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My Retention Offer on Chase Marriott Bonvoy Premier Plus Business Credit Card

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Good afternoon everyone, I hope your week is going well.  Last week, the $99 annual fee posted to my legacy / grandfathered Chase Marriott Bonvoy Premier Plus Business Credit Card (no longer available for new members).  The only reason I keep this credit card is for the 35K Marriott Free Night Certificate, which I value slightly more than $99.  I decided to call Chase to see if I was eligible for a retention offer.  I explained to the Chase rep that I wasn’t travelling much this year and asked if the annual fee could be waived.  The Chase rep said I could get a $50 statement credit or product change to the no annual fee Chase Marriott Bonvoy Bold Credit Card.  I gladly accepted the $50 statement credit and that credit posted to my account about a week later.

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My December Credit Card Retention Calls: 2 out of 4 Successes ($300 Statement Credits Total)

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Good afternoon everyone, I hope you had a great weekend.  I called about retention offers on a few different credit cards today and wanted to share my results.  Please make sure to scroll to the bottom of this post and read my tips on making retention calls.  I took a page out of Frequent Miler’s playbook (My $575 phone call (complete in 20 minutes)) and called about these 4 credit cards:

Chase Hyatt Credit Card ($75 annual fee posted December 1)
JPMorgan Chase Ritz Carlton Visa Infinite Credit Card ($450 annual fee posted July 1)
Chase Marriott Bonvoy Premier Plus Business Credit Card ($99 annual fee posted May 1)

American Express Business Platinum Charge Card ($595 annual fee posted December 2)

Since the old Chase Hyatt Credit Card is product changing to the new Chase World of Hyatt Credit Card on January 11, 2021, I decided to call Chase and ask about a retention offer.  This is a huge ask that I knew was never going to fly, but I tried anyways.  I told the Chase rep that I was planning on closing my old Hyatt credit card and was going to apply for the new World of Hyatt credit card in a few weeks since I could earn up to 50,000 World of Hyatt Points with the new sign up bonus.  Instead of going through the process of closing one card and applying for the other card, I asked if Chase could provide some bonus World of Hyatt Points to forgo the sign up bonus.  Nope, that was not possible.  At that point, I asked the rep to close that credit card and transfer the credit limit over to another Chase personal call.  I am 0 for 1 at this point, onto the next call.

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My Wife’s Super Easy Capital One Venture Rewards Credit Card Retention Call

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Good morning everyone.  A few days ago, the $59 annual fee posted on my wife’s Capital One Venture Rewards Credit Card.  Laura has been a loyal Capital One cardmember since before she met me and uses this card as her go-to 2% back everywhere card.  I told her she should call Capital One and ask them to waive the annual fee.  She looked at me strangely wondering why she should ask to waive the annual fee.  I told her that my Citi Double Cash Credit Card earns 2% cash back with no annual fee and we aren’t travelling, so we haven’t put any eligible travel purchases on the card that could be reimbursed.  Plus, she has never transferred Capital One “Miles” into frequent flyer miles.  She called the number on the back of her card and talked to a friendly Capital One rep.

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Sweet Retention Offer on Chase Marriott Bonvoy Business Credit Card ($99 Annual Fee)

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Good afternoon everyone.  A few weeks ago, I wrote Reconsideration Strategy for Credit Card Annual Fees During Coronavirus Pandemic.  In that post, I shared all of my credit cards with annual fees that were coming due soon and my plan for retention offers.  While I struck out with American Express regarding my American Express Gold Card and American Express Hilton Aspire Credit Card, I did score a sweet retention offer on my Chase Marriott Bonvoy Premier Plus Business Credit Card.

I don’t believe this credit card is still available for new applications, but if you have another Chase Marriott business credit card, you should be able to product change to this card.  According to the card benefits, there is really nothing very special about this credit card except for the fact that you get a free night certificate every year that is valid at Marriott properties that cost up to 35,000 Marriott Bonvoy points.  If you spend $60,000 on this credit card, you will earn a second free night certificate.  The credit card has a $99 annual fee.  The annual fee just posted to my account, so I decided to call Chase to see what kind of retention offers were available.