Tag Archives: Marriott

Chase Honored 20,000 Point Offer on Upgraded Marriott Rewards Premier Plus Credit Card

Good afternoon everyone, I hope your day is going well.  2 days ago, I wrote My New Chase Marriott Rewards Premier Plus Credit Card Arrived & Upgrade Offer Discrepancy.  In that post, I told you that I accepted a 20,000 point upgrade offer to upgrade from my old Chase Marriott Rewards Premier Credit Card to the new Chase Marriott Rewards Premier Plus Credit Card.  But when I got the credit card and confirmed with the rep that my upgrade offer was 20,000 points, the rep told me that my account only showed a 10,000 point upgrade offer.

After that call, I sent Chase a Secure Message (SM) with the screenshots of the 20,000 point upgrade offer.  Shortly after that, I received a response.  My 20,000 point upgrade offer “will be honored” (I would hope so, since that is why I upgraded), after my first purchase.  To get the 20,000 point upgrade offer, I had to make 1 purchase.  After that purchase posted, I was told to reply to the Secure Message “to claim the offer.”

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My New Chase Marriott Rewards Premier Plus Credit Card Arrived & Upgrade Offer Discrepancy

Good morning everyone.  A few days ago, Doctor of Credit reported that you could upgrade your Chase Marriott Rewards Premier Credit Card to the new Chase Marriott Rewards Premier Plus Credit Card.  There were upgrade offers between 0 Marriott Rewards Points and up to 50,000 Marriott Rewards Points.  I was offered 20,000 Marriott Rewards Points to upgrade and I accepted the upgrade offer.

I made sure to take screenshots before and after accepting the offer, just in case.  Turns out, that was a really smart move because when I called Chase this morning to verify the upgrade details, I was told that my account only had an offer for 10,000 Marriott Rewards Points.  I sent these screenshots into Chase via Secure Message (SM) and am waiting for a response.  While that happens, I will show you the welcome letter, card art, and compare the new card design to the previous card design.

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When Will I Get my Free Night Certificate on my SPG Credit Card?

I called American Express because I was confused about something. Maybe it’s just me, but I always think my anniversary date with an AmEx card is the same as the expiration date ON my card. Ain’t so. We’re all getting these emails with the changes and updates spelled out for us. I paid particular attention to the Annual Free Night part. The benefit begins with renewal on or after August 1.

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15 Elite Nights Credit from Ritz Carlton Conversion & 15 Elite Nights from Marriott Business Credit Card

Updated 9pm PT on 5/1: The reader who asked me this question sent me the following email.  It looks like the 15 Elite Nights Credit posts very quickly (in just a few days)!

Hey Grant! Just checked my Marriott account and I now have the additional 15 nights. Not sure if it just takes a few business days, or if they update on a certain day of the week, etc. That said, downgrading for the elite nights looks to work just fine!

Updated 5pm PT on 5/8: I just received a response from Marriott regarding my email that I sent on 4/29:

Dear Grant Thomas, Thank you for contacting Marriott Rewards. It appears the 30 Elite nights were credited for your two Marriott Rewards credit cards from Chase. You received 15 Elite nights for your Marriott Rewards Premier credit card from Chase on January 8, 2018, and 15 Elite nights for your Marriott Rewards Premier Business credit card from Chase on April 18, 2018If I can be of further assistance, I invite you to reply to this email. Thank you for choosing Marriott.


Good afternoon everyone, I hope your weekend is going well.  I received an email from a reader asking about Marriott Rewards Elite Nights Credit.  I am not sure if this is useful or helpful to others, but thought I would share anyways.  Here is his question:

My question is simply whether or not you received the 15 elite night credits that the Marriott card provides, at or near the time that you did the downgrade. Right now I am at a point where those credits would push me up a tier of status in Marriott once the new loyalty program is implemented, but I have gotten conflicting answers from Chase when asking them if a product change would give me the night credits in the same way that a new application would.

This reader is referring to my post in early January regarding converting my JPMorgan Chase Ritz Carlton Credit Card to a Chase Marriott Rewards Visa Signature Credit Card.  I downgraded / converted / product changed to the Chase Marriott Rewards Visa Signature Credit Card in January.  I also received my new Chase Marriott Rewards Business Credit Card a few weeks ago.  I haven’t stayed at Marriott this year, but when I logged into my Marriott account, it shows 30 Elite Night Credits.  I tried to dig a little deeper to see when the Elite Night Credits posted, but that is not easy to find out.

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American Express SPG Personal vs. Business: Which Credit Card is Better on August 1?

Good afternoon everyone! It’s been a while since I’ve posted here but I think I’ve stumbled across some juicy information that warrants coming out of hiding. Lately, there’s been a lot of blog coverage regarding the change to the Marriott/SPG loyalty program. However, American Express also announced a change to the earning categories of their personal and business SPG credit cards. Both credit cards will continue to have the same annual fee, however 1 will earn TWICE as much as the other in certain popular categories.

I currently hold both the personal and business SPG credit cards and I have decided that I need to cancel one credit card because the annual fees just posted on both credit cards. My SPG business credit card has a lower APR (although you shouldn’t be carrying a balance and paying interest if you’re travel hacking) but my personal SPG credit card has been open for a longer period of time. There are no downgrade options so closing one of them and hopefully transferring the credit limit of that credit card to another credit card might be the best way to go. I initiated a chat with American Express to discuss my options. I asked the agent if there were any benefits that one credit card had over the other. (I know this info is available on the web but I’m at work and didn’t have the time to do a search and compare.) What I found out was exactly what I needed to decide which credit card to close and which credit card to keep open.

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