Tag Archives: Synchrony Bank

Synchrony Bank Cathay Pacific Credit Card Churning 12 Month Language

Good morning everyone, happy Friday.  I don’t know about you, but I am exhausted.  This (Prime) week has been draining and I am thankful that we made it to the weekend.  I just have a quick post to share about the Synchrony Bank Cathay Pacific Credit Card.  I got this credit card on August 25, 2017 and knew the $95 annual fee was coming right around the corner.  Usually, I like to wait for the annual fee to post, see if I can talk the rep out of charging me for the annual fee or downgrade to a no annual fee card.  I had a bad experience recently where I tried to do that with the TD Bank Aeroplan Credit Card and it was a real headache. Let me explain…

I called TD Bank the day after my statement closed that showed the annual fee.  I asked the rep if she could waive the annual fee (not possible), then I asked if she could downgrade my card to a no annual fee version (also not possible), so I decided to close the card.  I thought all was good until a month later, I received a statement in the mail showing the $95 annual fee, a $35 late payment fee, and a $1.50 interest charge.  Furious, I called TD Bank and told the rep that I closed the card so I should not (and I would not) pay the annual fee and other fees.  She said that since I called after the annual fee posted, she could not reverse the charge.  I complained that that was not correct.  She put me on hold for a few minutes, talked to her supervisor, and then said that all charges were taken care of and no payment was necessary.  Dealing with TD Bank left a bad taste in my mouth and I didn’t want to go through a similar experience with Synchrony Bank, so I decided to close the card before the annual fee posted.  The following day, I received this email from Synchrony Bank with a link to a letter.  What the letter said interested me…

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