Good morning everyone, happy Friday!  A few months ago, I used Citi ThankYou Points to book an Alaska Airlines flight from San Francisco (SFO) to Orange County (SNA) for Mother’s Day Weekend.  Fast forward to Tuesday April 28 when I received this email regarding my airline reservation.  Due to the coronavirus pandemic, there was a schedule change to my Alaska Airlines flight.  I knew for the last several weeks that I was not going to fly down to Orange County, but I was hoping Alaska Airlines would cancel the flights and provide a full refund.  In this post, I will show what would happen if I cancelled the airline reservation through the Alaska Airlines website vs. cancelling through the Citi ThankYou Portal (which is what I did) and explain why you SHOULD NOT cancel through the Citi ThankYou Portal.