I Closed my AMEX Gold Delta SkyMiles and Chase United MileagePlus Explorer Credit Cards Today
This morning, I made two short calls to American Express and Chase to close two credit cards. I tried asking for retention bonuses or to waive the annual fees last month (read Retention Bonus Results for a Chase United, AMEX Delta, and Citi American Airlines Credit Card), but wanted to see if I would have better luck calling again. I didn’t expect much in terms of retention offers, I probably spend less than $1,000 total on both of these cards over the last 12 months, so I was prepared to close the cards if I didn’t get a good offer. If you are curious, you can listen to the 9 minutes call below, or download it here: AMEX Delta and Chase United Recon Calls.m4a
After striking out getting a retention offer on my American Express Gold Delta SkyMiles Credit Card, I asked if it was possible to convert the card to an AMEX Everyday (or Preferred) credit card. The agent said it was not possible at this time, so I instead asked for the $5,000 credit line be moved to my American Express Blue Cash Preferred Credit Card. Instead of moving the entire amount, the agent was only able to move $4,500 over, keeping $500 with the Delta credit card. I have to wait a few days for the request to be processed and wait for a letter in the mail from American Express. After the credit line has been moved, I will call back and officially close my Delta credit card. I wish American Express was instant like Chase…
My next call was to Chase to see if I could get a retention offer for my United MileagePlus Explorer Credit Card. Unfortunately I struck out again. I asked the agent if she could transfer the $5,000 credit line over to my Chase Freedom Credit Card, but was again told I could only transfer $4,500 to a different credit card. I told her that was fine with me and she processed the request right away.
Moments later, the agent successfully moved the $4,500 credit line to my Chase Freedom Credit Card and my United credit card was closed.
To hide closed credit cards from your Chase account, click the Customer Center link at the top of your account page.
Then click the Show/Hide Accounts link.
All you have to do is select the Yes bubble and click the Submit Changes button.
All done, your hidden credit card account will no longer show up when you log into your Chase account.
If you have any questions, please leave a comment below.
P.S. Has anyone loaded their Go Bank Debit Card at Walmart lately? I did 3 $500 loads this morning and the amounts are showing up at pending, while all of my other reloads posted instantly. I will follow up with you on this issue in a few days…