UPDATE: There is a Glitch with Walmart/Serve that Results in a $3.95 Fee being Charged for Each Gift Card Reload
If you load your AMEX Serve Card today (June 11), double check your account to see if you got charged a $3.95 fee for each gift card reload. I talked to AMEX Serve this morning and they are aware of the *glitch* and are working to fix it soon.
If you notice that your AMEX Serve reloads are missing $3.95 per reload, please call the number on the back of your Serve Card and Serve will credit your account $3.95 for each reload made today.
The refund shows up as a “Good Faith Credit” on your Serve Card.
You can easily tell if you are being hit with $3.95 fees by looking at the automatic reload emails from AMEX Serve:
You can also tell by looking at your receipts:
Last but not least, you can log into your AMEX Serve account and see if your reloads are missing $3.95:
If you loaded your Serve Card today, double check your load amounts. If you have any questions, please leave a comment below.
P.S. My conspiracy side thinks AMEX/Walmart are working on a feature that costs $3.95, maybe like being able to load your Serve Card at Walmart with a credit card for a $3.95 fee. The same fee amount that our beloved Vanilla Reload Cards had (RIP good friend). Only time will tell what they decide. But I would bet there would still be no fee for cash or “debit” reloads at Walmart.