Good morning everyone, greetings from Vail, Colorado. I’ve received a few comments recently on my blog and through Twitter about a post I wrote a few months ago: Chase QuickPay Changes: Need Chase Checking or Liquid Prepaid Card Starting August 19, 2016. Even though the change went into effect 2 weeks ago, most people are now noticing the change when they try to send or receive a monthly payment via Chase QuickPay (rent, mortgage, or other bill). Basically, Chase no longer lets you use Chase QuickPay unless you have a Chase checking or savings account or Chase Liquid prepaid card (high monthly fees). For more information about the negative changes, please read the above post.
Some people were asking about alternatives to Chase QuickPay and I have a few ideas:
- PayPal – bank transfers are free to send and receive (may take a few days to process) (sign up link)
- Venmo – debit and bank account payments are free to send and receive (instant) (sign up link)
- PopMoney – bank account payments are usually free to send and receive (may take a few days to process) (sign up link)
- Square Cash – Cash balance can be sent free to anyone else on Square Cash (instant) (sign up link – $10 bonus)
- Chime – Chime balance, debit and bank account payments are free to send and receive (ususlly instant) (sign up link)
- ClearXchange – is this option still available?
What other payment options are good alternatives to Chase QuickPay?
In other negative banking-related news, Citi just added a notice to their August 2016 checking account statements. Starting November 1, 2016, you will not be able to make any deposits, payments, or internal transfers at Citi ATMs located at 7-Eleven stores. I assume, the Citi ATMs in 7-Eleven stores will just be regular cash-dispensing machines and nothing more (7-Eleven may be replacing Citi ATMs entirely, who knows). Personally, I never knew this feature existed, so I am not sure how many people went to 7-Eleven for this purpose, but you can still do the same banking activities at a Citi branch or via their mobile app.
If you have any questions, please leave a comment below. Have a great Labor Day Weekend everyone and travel safe :)
Chase Quickay change was a really bummer! I have sent them a secure message to voice my displeasure.
You are not alone. Let me know how Chase responds to your message.
Were you using QP for MS?
No, I used it once a long time ago.
Some 7-Elevens had the fancy Vcom ATMs that allowed check deposits and sold money orders. However, most of them had the regular Cardtronics ATMs that only dispensed cash.
Gotcha, thanks for the datapoint, Hank.
Chase really screwed up Quick Pay with Zelle. It doen’t work. Since my grandson and I bank with Chase, I asked him to send me his insurance payment thru Quick Pay. There is nothing quick about it. After a week of trying to send me his payment, he finally got it to work, but sent the wrong amount. So, I told him not to worry that I would not accept the money, but I never got a notification until the following day, hours later. So in the mean time, I dicided to send him a request for the correct amount thinking that I would just not accept the money he sent. When I finally got the text message, hours later, I opened my Chase app with the intension of diclining the money, but was not given an option. Instead, the money was showing in my account as “pending” pending? What do you mean ‘pending’! I Thought this was a quick way of receiving your money. I have used Quick Pay in the past and it worked great, it was wonderful. And now, it really su&$% and I don’t want anyting to do with it.
Sincerly, frustrated
I’m sorry that Chase QuickPay is not working well in your situation. If you are both enrolled with Zelle / Chase QuickPay, sending money between accounts should be very quick.
Would a quickpay not go through today ( labor day )?
It should go through instantly, assuming the receiver has QuickPay / Zelle set up correctly.
I’m experiencing problems with Zelle payments, in that someone is sending them but I can’t receive them. Though we’ve been using Quick Pay and more recently (& relunctantly) Zelle with success…it will not work now. Payment is “pending” on their end – super fast, right? – but never posts to my account. Now my checking is overdrawn because Zelle stopped working, unbeknownst to me. Such a headache.
Are you sending or receiving money from Zelle through your Chase checking account?
I have send money through chase zellepay but my receiver didn’t get the money after two weeks .
I don’t know what the hell is going on with Chase zellepay. Why it’s taking too much time although the amount deducted from my account and it’s says completed but otherside my friend didn’t rcved the money or any email. It’s very frastating.
Does your friend have a Zelle account already set up? As long as you sent the payment to their email address or phone number, the transfer should be almost instant.
Quick pay seems to be ironic branding. My wife and I have separate Chase accounts. Before the changes outlined in this post, we could send money in minutes. Now it takes 4 business days. Unbelievable and the opposite of convenient.
That is ridiculous. Crazy that the service became so much slower than before.