I Closed my AMEX Gold Delta SkyMiles and Chase United MileagePlus Explorer Credit Cards Today
This morning, I made two short calls to American Express and Chase to close two credit cards. I tried asking for retention bonuses or to waive the annual fees last month (read Retention Bonus Results for a Chase United, AMEX Delta, and Citi American Airlines Credit Card), but wanted to see if I would have better luck calling again. I didn’t expect much in terms of retention offers, I probably spend less than $1,000 total on both of these cards over the last 12 months, so I was prepared to close the cards if I didn’t get a good offer. If you are curious, you can listen to the 9 minutes call below, or download it here: AMEX Delta and Chase United Recon Calls.m4a
After striking out getting a retention offer on my American Express Gold Delta SkyMiles Credit Card, I asked if it was possible to convert the card to an AMEX Everyday (or Preferred) credit card. The agent said it was not possible at this time, so I instead asked for the $5,000 credit line be moved to my American Express Blue Cash Preferred Credit Card. Instead of moving the entire amount, the agent was only able to move $4,500 over, keeping $500 with the Delta credit card. I have to wait a few days for the request to be processed and wait for a letter in the mail from American Express. After the credit line has been moved, I will call back and officially close my Delta credit card. I wish American Express was instant like Chase… Continue reading