State of the Union: Bluebird, Serve, and Go Bank Reloads at Walmart with Gift Cards as of May 30, 2014
First off, I want to thank all of you who commenting on my post from this morning ((Rumor) Walmart Updates Point of Sale (POS) Software, Making Bluebird/Serve/Go Bank Reloads Difficult) and shared their results, both successes and failures. Based on your feedback, I can generalize what works and what doesn’t. I have tried to make this as clear as possible, so here goes…
If you have $200 gift cards from Staples, Staples.com, Office Depot, or Office Max, your gift card reloads should work just as they always have. You can load these gift cards at the Money Center ATMs/Kiosks, at the Money Center Department, or by going to a regular checkout lane.
These gift cards are issued by Gift Card Mall, which uses Metabank, therefore, any Visa or MasterCard gift card issued by Metabank should work as of today (May 30).
The $500 Visa Gift Card (below right) is available at several grocery and convenience stores. Most people reported no problem loading them to their Bluebird, Serve, or Go Bank cards, so they seem to work the same as always. The gift cards come from My Gift Card Site, which uses US Bank, therefore, any Visa or MasterCard gift card issued by US Bank should work as of today (May 30). You can load these gift cards at the Money Center ATMs/Kiosks, at the Money Center Department, or by going to a regular checkout lane.
One Vanilla Gift Cards (OVGCs, above left) seem to be the cause of a lot of frustration at Walmart. Before today, these were the easiest gift cards to use to load to Bluebird, Serve, or Go Bank. All you had to do was purchase them (at CVS or other retailers), drive over to Walmart, swipe the card, enter any 4 digit PIN, and be on your way. It was so easy that I was able to complete the entire process in under 10 minutes (read How Fast can you Manufacture Spend? Under 10 Minutes with CVS and Walmart).
As of today (May 30), Walmart has made our lives a little bit more complicated by requiring a few extra steps to load these gift cards to our Bluebird, Serve, or Go Bank cards. Some people have reported that a signature box pops up after swiping the card, while others get an error message stating that credit cards cannot be used. In order to get around that, you will have to be fast. Swipe the card and look for a small yellow dialog box that pops up on the credit card reader. Press the yellow “Change Payment Method” button, then select “Debit/ATM”, choose “No Cash Back,” then enter your 4 digit PIN. That should work.
If you do not see the “Change Payment Method” button, press the red or yellow buttons below the credit card reader right after swiping the gift card. That should bring up other payment methods including the “Debit/ATM” option. Then follow the above instructions.
For those lucky few with access to working Money Center ATMs/Kiosks, you shouldn’t have any problems loading gift cards to your Bluebird, Serve, or Go Bank cards. It seems that the latest Point of Sale (POS) software update has not effected gift card loading. Therefore, continue using the Money Center ATM/Kiosk as you always have.
If you have any questions, please leave a comment below. Have a great weekend everyone!