Monthly Archives: May 2014

San Diego Miles and Points Meet Up on Saturday June 7

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San Diego Miles and Points Meet Up on Saturday June 7

One of my close friends lives down in San Diego and she has been telling me to come down and do a miles and points meet up.  After comparing our travel schedules, we finally settled on Saturday June 7.  The location and time has yet to be set.  If no one shows up, I guess it will just be the two of us, sharing millions* of secrets about travel hacking, booking premium class awards, hotel loyalty programs, and sweet cash back deals.

(*slight exaggeration)

I also have a Marriott Category 1-5 Free Night Certificate that expires at the end of July, that I need to use as well.

Unused Marriott Stay Certificate

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I Closed my AMEX Gold Delta SkyMiles and Chase United MileagePlus Explorer Credit Cards Today

Which Credit Card

I Closed my AMEX Gold Delta SkyMiles and Chase United MileagePlus Explorer Credit Cards Today

This morning, I made two short calls to American Express and Chase to close two credit cards.  I tried asking for retention bonuses or to waive the annual fees last month (read Retention Bonus Results for a Chase United, AMEX Delta, and Citi American Airlines Credit Card), but wanted to see if I would have better luck calling again.  I didn’t expect much in terms of retention offers, I probably spend less than $1,000 total on both of these cards over the last 12 months, so I was prepared to close the cards if I didn’t get a good offer.  If you are curious, you can listen to the 9 minutes call below, or download it here: AMEX Delta and Chase United Recon Calls.m4a

After striking out getting a retention offer on my American Express Gold Delta SkyMiles Credit Card, I asked if it was possible to convert the card to an AMEX Everyday (or Preferred) credit card.  The agent said it was not possible at this time, so I instead asked for the $5,000 credit line be moved to my American Express Blue Cash Preferred Credit Card.  Instead of moving the entire amount, the agent was only able to move $4,500 over, keeping $500 with the Delta credit card.  I have to wait a few days for the request to be processed and wait for a letter in the mail from American Express.  After the credit line has been moved, I will call back and officially close my Delta credit card.  I wish American Express was instant like Chase…   Continue reading →

Random Fact: Serve Cards have a $10,000 Monthly Bill Pay Limit

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$10,000 Monthly Bill Pay Limit

This morning I was trying to pay some bills with my Serve Card, but kept getting this error message “That payment amount exceeds your monthly limit.  Please lower your payment amount and try again.”  I’ve never seen that message before so I was confused.  Let me try a bank transfer instead…

Serve Monthly Limit Bill Pay

To read the entire article, please click here.

$10k Monthly Bill Pay Limit

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AMEX Serve Logo

$10,000 Monthly Bill Pay Limit

This morning I was trying to pay some bills with my Serve Card, but kept getting this error message “That payment amount exceeds your monthly limit.  Please lower your payment amount and try again.”  I’ve never seen that message before so I was confused.  Let me try a bank transfer instead…

Serve Monthly Limit Bill Pay

Nope, that didn’t work either.  I was out of options, so I decided to call Serve and see what was going on.

Serve Monthly Limit Withdraw Funds

After a few minutes on hold, the customer service rep informed me that I was almost at my monthly bill payment limit of $10,000.  She added up all my bill payments from the beginning of the month until today and said I had already sent $9,981.50 this month.  I could only send another $19.50 this month.  That was a bummer, but I was told that the monthly limit resets on the first of every month, so I guess I have to wait a few days to do some bill payments.

$10000 Bill Pay Per Month Serve

Most Serve Card users will probably not reach this limit, but this is just an interesting point to keep in mind if you do several thousand dollars in bill payments in one month.

If you have any questions, please leave a comment below.

How to Cancel or Refund British Airways Avios Award Tickets

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How to Cancel or Refund British Airways Avios Award Tickets

(Previous Post: How to Book British Airways Avios Award Tickets)

In this how-to guide, I will show you how to cancel or refund a British Airways Avios award ticket.  In my demo, I will cancel an American Airlines flight, but the steps below will work with US Airways, British Airways, and most OneWorld Alliance airlines.  Most Avios award tickets should be cancellable online, but there may be times when you will have to call their customer service department and speak with a representative.

Call British Airways at 1-800-452-1201 or 1-800-247-9297 (prepare yourself for long wait times and busy signals, just be patient and persistent).

Let’s say I booked an American Airlines flight, but it turns out that I won’t be able to make the trip.  Not a problem, just go back to the online booking page and scroll to the bottom of the page.

BA Award Flight Details

To read the entire post, please click here.

I will be in Utah (Salt Lake City, Utah –> Price, Utah –> Moab, Utah) this weekend for Memorial Day weekend, so I probably won’t post anything over the weekend.  Have a great weekend everyone!