Time for a reality check! And when I need one, who better to check with than TWG readers? Here’s the backstory. I have a taxi service I use to go to the airport. I’ve been using the same one for a few years now because they give me a great flat rate fee, and up until recently, I haven’t had an issue with them. The company always sends different drivers and it’s always worked well. Drivers are always on time and the cars are generally in good enough shape.
Last week, during the early morning hours, my taxi ride started out fine. A few minutes into the ride, the driver turned on the radio and the news came on. I don’t like listening to news, especially early in the morning. Not my preferred way to start the day. The friend I was with politely asked him to turn off the radio explaining about not liking to listen to the news. At this point, we were maybe 10 minutes away from the airport. He said no because he likes to listen to the radio when he drives. I said that we were the customers and it was only for a few minutes until we got to the airport. He didn’t offer to find a station with music. He wanted his station. He did turn off the radio, but then he started talking non-stop about politics and about how he’d been driving for 40 years and no one ever asked him to turn off the radio. Then he started talking about how taxes were so high and on and on he went. It was obvious that this was the payback for asking him to please turn off the radio.
This pissed me off. I opened my window preferring the fresh air and noise of traffic to his talking. At one point, he closed my window and I opened it again and told him I needed the air. When we got to the airport, I decided to call the taxi company and let them know what happened. Also, the driver did not wear his seatbelt, so the reminder noise was dinging. I can only imagine what would have happened if I’d asked him to put on his seatbelt.
So I need a reality check. Am I off-base here expecting that if the radio is on and as the paying customer I politely ask a driver to turn it off, the driver will turn it off? I’ve asked drivers to please turn down air conditioning or to open windows and it’s never been an issue. And as an aside, I had already paid the fare and tipped him $3. I’d like to know your thoughts on my experience. Thanks!