Cancelling a Hyatt Points Reservation and Using a Marriott Free Night Certificate
I personally love the image above because it looks like Hyatt has a sad face and Marriott has a happy face and all I had to do was add some eyes to both logos.
Anyways, plans change, so booking hotel stays on points or at a refundable/cancellable rate is really important. My US Airways round trip flight from SFO to AMS has had several schedule changes and I was able to book SFO to AMS to LAX (I live in Orange County). Therefore, I needed to cancel my SFO hotel stay at the end of my trip. Luckily, I used Hyatt points and was able to cancel the stay, but it was not easy.
After logging into my Hyatt account, I wanted to cancel this reservation. I saw the cancel button on the bottom, hoping that it would be a simple, quick, straightforward process.