Earlier this morning, Gary at View from the Wing wrote: LEAKED: United Bringing Ice Cream Sundaes Back to International Business Class (in Paper Bowls). This post came at the perfect time since I just had a first hand experience with this. Here’s what happened.
On my United flight from Rome (FCO) to San Francisco (SFO), I flew United first class. My cousin was experiencing this level of service for the first time, and I got her all excited about United’s ice cream sundaes. In fact, we skipped the cheese offerings, to have room for our sundaes. The flight attendant came around with the dessert cart, but I knew something was missing.
I saw some very unappetizing macaroons and a dixie cup of ice cream. What, no sundaes?? Or course I asked her about this, and she gave me some strange answer about the bowls not working well. What the heck does a “bowl not working well” even mean? Can’t they find bowls that know how to work??
This was a very senior crew. How do I know that? I’ll often ask the crew how long they’ve been flying. This flight attendant’s answer was, “Forever.” She surely knew about what Gary reports. Why couldn’t she just tell us? How silly. The dixie cups looked as bad as the macaroons, so we skipped dessert. But we sure would have appreciated the truth!
And as an aside, I’ve flown United Polaris a few times and used those new foam pillows. This was the first time they made that announcement about leaving the pillows onboard when you exit the plane!
I have no plans to fly United right now, but I sure did miss that ice cream sundae! Even in paper bowls… who cares about the bowls, anyway?