Good afternoon everyone. Yesterday, I received an email from BJ’s Wholesale Club that my membership was going to renew on April 1, 2020. I don’t live near a BJ’s Wholesale Club and only signed up for the $10 online membership to buy gift cards, but I do not do gift card reselling anymore and haven’t bought anything from BJ’s Wholesale Club in 6+ months. Unfortunately, the process to cancel my membership is not very simple. Here are the steps I went through to cancel my membership.
I signed into my BJ’s Wholesale Club account and went to my membership page. I figured there would be a link to cancel my membership. I looked all over the page, but I couldn’t find a way to cancel my membership. Strangely, there is an option to edit my membership number (not sure why I would do that) and I could change/delete my billing details.
I then went to Google and found this helpful FAQ page with information on how to cancel a BJ’s Wholesale Club Membership: you can either visit the Member Services Desk at BJ’s Wholesale Club, by calling customer service at 800-257-2582, or by sending a letter. I decided to call BJ’s since there are no BJ’s Wholesale Clubs near me and I wasn’t going to send a letter.
On the phone, I called 800-257-2582, then pressed 1, then 3, then entered my BJ’s Wholesale Club membership number. I then verified my name and stated that I wanted to cancel my membership. I was then transferred to an agent. After waiting ~45 minutes, I spoke to an agent who was able to opt me out of the easy renewal. I was actually on hold for so long that I basically finished writing this post while still on hold.
I specifically asked the agent to send me a confirmation email about our conversation, just in case the opt out was not successful. ~2 hours after the call, I received a confirmation email from the agent confirming that I was opted out of the easy renewal (so much for being ‘easy’).
If you have any questions about cancelling your membership, please leave a comment below. Have a great day everyone!