Updated 11:30am PT on 8/5/20: My August Discover It Credit Card statement showed the $16.00 cash back adjustment that I was missing on my July statement below.
Good morning everyone, I hope you all had a great Fourth of July weekend. Yesterday, I was reviewing my Discover It Credit Card statement and noticed that I only earned $4.05 cash back on my last statement. After reviewing my transactions, I saw that my $400 Costco online purchase posted on July 2 (2 days after the end of Q2). In Q2, Warehouse Clubs (like Costco) were providing 5% cash back, so my $400 purchase should have earned me $20 cash back ($400 x 5% = $20). I did some research and called Discover for help.
Some people may find it annoying, but I set up an alert on my Discover It so that I receive an email alert for every purchase I make with that credit card. As you can see by the email, I made the purchase with Costco on June 29 at 3:02pm PT. I can’t control when Discover posts the transaction to my card, but as long as I made the purchase before 11:59pm on June 30, the transaction should count toward Q2 bonus categories.
Armed with that information, I called Discover and pleaded my case. The rep immediately understood my concern and agreed with me. After several short holds, the rep said she was able to manually add an adjustment to my cash back balance, but that the adjustment would not appear until my next statement closes (in early August).
I’m fairly confident that the cash back adjustment will post to my account, but this is a friendly reminder to check your Discover credit card statement (and all other quarterly or monthly reward earning cards) to ensure that you earn the correct amount of cash back or miles / points. If you have any questions about the Discover It Credit Card or the 5% cash back categories, please leave a comment below. Have a great day everyone!