Good afternoon everyone, I hope your week is going well. Back on May 23, 2025, I received the following email from Citi regarding my Citi Rewards+ Credit Card. Affective July 20, 2025, the Citi Rewards+ Credit Card would become the new Citi Strata Credit Card. Citi made it sound like this was an upgrade, but this was definitely a downgrade for me. Here were the announced changes:
- 5X ThankYou Points for each $1 spent on hotels, car rentals, and attractions booked through Citi Travel®.
- 3X ThankYou Points for each $1 spent at Supermarkets.
- 3X ThankYou Points for each $1 spent on Select Transit and at Gas & EV Charging Stations.
- 3X ThankYou Points for each $1 spent in an eligible Self-Select Category of your choice (Fitness Clubs, Select Streaming Services, Live Entertainment, Cosmetic Stores/Barber Shops/Hair Salons or Pet Supply Stores). Please see your Citi Strata Card Terms and Conditions below for full details.
- 2X ThankYou Points for each $1 spent at Restaurants.
- 1X ThankYou Points for each $1 spent on All Other Purchases.
- Your ThankYou Points will no longer be rounded up to the nearest 10 points.
- When you redeem your ThankYou Points, you will no longer receive 10% points back for the first 100,000 ThankYou Points redeemed per calendar year.
Unfortunately, the last 2 changes were the 2 best features of the Citi Rewards+.
In early June, I wrote Predicting Citi ThankYou Point Transfer Bonuses to Max Out Citi Rewards+ 10% Rebate. With the help of ChatGPT, I asked “Which Citi ThankYou Point transfer bonuses should appear in June and July 2025?” Here were ChatGPT’s predictions and the results of those predictions:
- Cathay Pacific Asia Miles – Incorrect: no transfer bonus in June or July.
- Air France–KLM Flying Blue – Correct: 20% transfer bonus from June 22 through July 19.
- Avianca LifeMiles – Incorrect: no transfer bonus in June or July. Last transfer bonus was from March 16 – April 12.
- Qatar Airways Privilege Club (Avios) – Incorrect: no transfer bonus in June or July. Last transfer bonus was from May 1 – May 31.
- Wyndham – Correct: 25% transfer bonus from May 18 to June 21.
I had many great comments on the post, but my favorite comment came from Jose. He said:
That was a very good point. Why force a transfer now in order to receive a 10% rebate when I can wait for a decent transfer bonus in the future that will have a higher transfer bonus than 10%? Great idea Jose!
As the July 20, 2025, deadline approached, there were no transfer bonuses that made me pull the trigger, so I called Citi and asked the rep to convert my Citi Rewards+ to a Citi Custom Cash. As a reminder, the Citi Custom Cash offers 5% cash back on your top eligible spend category up to $500 spent each billing cycle. The 5% eligible categories include:
- Restaurants
- Gas Stations
- Grocery Stores
- Select Travel
- Select Transit
- Select Streaming Services
- Drugstores
- Home Improvement Stores
- Fitness Clubs
- Live Entertainment
I am a big fan of the wide variety of 5% bonus categories and like that I can pick and choose which category to go after each month. Some months, I use the cards for restaurants, grocery stores, select transit, live entertainment, and gas stations.
Here are more details and specifics about the 5% cash back categories:
At the time, I already had 3 Citi Custom Cash cards, but the rep didn’t notice or care, so I was able to product change to my fourth Citi Custom Cash. Here is the welcome letter that came with my new card.
Here are the 6 Citi credit cards that I currently have, including the 4 Citi Custom Cash cards. On the back of each Citi Custom Cash card, I wrote #1, #2, #3, and #4, so I can keep track of the cards and make sure I use 1 credit card for each category.
I am not sure if product changes will be possible / allowed after the Citi Rewards+ become a Citi Strata, so you might only have a few days to make the switch. If you have any questions about product changing a Citi Rewards+ into a Citi Custom Cash, please leave a comment below. Have a great day everyone!
Citi did not allow me to do this product change when I called 2 weeks ago
Hi Brad, I called Citi on July 7 and was able to do the product change over the phone. I received my new card on July 14. I would try calling Citi again before July 20.
Hi, Grant. Will PC’ing to C Cash from Rewards+ count as a new account number/new card? Thanks.
Good question! My card number, expiration date, and CVV all stayed exactly the same. It will not count as a new account on your credit report either.
Thank you, Grant. Just successfully product-changed a minute ago to the C. Cash. Rep assured me same account number and will Not be considered as a new card.
On a different topic, I have a legacy Priceline card that earned 2x cashback but has gotten nerfed to 1x now…thinking of asking Barclays to pc’ing it to a Wyndham card ( if Barclays will allow it)…do you have any recommendation/s which version of Wyndham card, or any benefecial Barclay card for that matter? Thanks again.
Glad you were able to complete the Citi Rewards+ to Citi Custom Cash product change over the phone :)
I don’t have any data points on Barclays product changes. I don’t think they will let you go from one co-brand CC to a different co-brand CC, but you can ask them what is possible. Here are the currently available CCs: https://cards.barclaycardus.com/banking/cards/#///