Tag Archives: Travel Credit Cards

Has Working With My Hyatt Concierge Gotten Any Better?

I make no apologies for being the Hyatt fan girl here at TWG. Though as I write this I’m sitting in a Hilton property lounge :)

My Hyatt Globalist status comes with benefits and perhaps my favorite one is having a concierge to work with. My Hyatt concierge relationship did not go well in 2017 and turned into quite a frustrating saga. I shared this with you in a few blog posts.

Recently a reader asked me how things were going with my current Hyatt concierge, so I thought it might be interesting to share an update with you. This may not be of interest to everyone, but if it’s interesting to some of you, then I’m glad I took the time to write this out.

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PSA: Set Up Text & Email Alerts to Catch Fraud Right Away

Good morning everyone.  A few days ago, I received 2 texts from Discover regarding a Fox Rent A Car charge on my Discover It Credit Card.  Unfortunately, I was nowhere near a Fox Rent A Car location and have never rented a car from Fox Rent A Car.  I quickly logged into my Discover app and looked at the transaction details.  It appears there was a charge for $301.92 and then a refund of $301.92.  The other weird thing is the “THUMB*IT” description name.  I immediately called Discover and told them my credit card was stolen and reported the transactions as unauthorized.  The Discover rep assured me that I would not be responsible for these transactions and would send out a replacement credit card right away.  If it weren’t for the text alerts, I may not have noticed that my Discover It Credit Card was stolen, since my balance would not have increased since the transactions cancelled each other out.  This is a great reminder of having text alerts set up for your credit cards.

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Cannot View American Express Credit Card Statements Online? Check AMEX App

Good morning everyone.  Last week, I got an email from American Express that my October 2018 AMEX Old Blue Cash Credit Card statement was ready to view.  As soon as my credit card statement is available, I usually log into my American Express online account, download and view the credit card statement, and then pay the full balance due.  I have done this hundreds of times in the past, but never run into a problem, until now…

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Which of Hyatt’s New Properties Excite You Most?

Some rumors stay rumors and some materialize. In the case of Hyatt’s acquisition of Two Roads Hospitality, I’m thrilled the rumor materialized. Bringing Two Roads Hospitality under the World of Hyatt umbrella adds 23 new markets and potentially 85 properties. Any increase in Hyatt’s footprint is a good thing. More opportunities to both redeem and earn Hyatt points are always welcome.

I wasn’t living under a rock yesterday when this news broke, but I was preoccupied with drinking coffee and talking with baristas in one of my favorite cities thereby creating another Bean Around the World post for TWG readers. I’m late to the announcement party, but in this case better late than never.

Even though the integration of these new properties won’t happen until 2019, I’m looking ahead and was actually surprised when I looked at the list of properties being added to the Hyatt portfolio how many I’ve either stayed at, knew about, or would be interested in visiting. I may even have to get my skis out of storage for some of these fun locations!

It will be interesting to watch this unfold, see which properties do become Hyatt properties, how elite benefits will be honored, and the points award charts for some of these unique properties. For me, one major disappointment in this acquisition is that even though Hyatt’s expansion with Small Luxury Hotels increases its scope in Europe, this acquisition does not. Come on Hyatt, show Europe more love!

Do any of the properties Hyatt’s bringing on board through this acquisition peak your interest? Any you’ve already stayed at you’d recommend?

US Bank Credit Cards Renewal Notification Explains 60 Day “Renewal Period”

Good morning everyone.  If you have been to Santa Cruz recently, please check out this post: I Need Restaurant / Activity Recommendations for Santa Cruz.  Yesterday, I was reviewing my credit card statements and spotted this Renewal Notification message on my US Bank Radisson Rewards Premier Visa Signature Credit Card.  I keep this credit card and pay the $75 annual fee just for the 40,000 Radisson Rewards anniversary points every year.  In the Renewal Notification section, it says the following (I kept the important stuff and removed everything else):

You have a “renewal period” of 60 days from the date we mailed this notification. During the renewal period, you may terminate your Account and avoid paying the Annual Membership Fee. You may terminate your Account by calling or by writing us at the Cardmember Service telephone or address shown below. During the renewal period and before you terminate your Account, you may continue to use your card without having to pay the fee. If, however, you do not terminate your Account by the end of the renewal period, you will have to pay the fee.

Each year, the Account will be subject to your payment in advance of an Annual Membership Fee of $75.00, which will compensate us for maintaining and servicing the Account for the following year.

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