Good morning everyone. Yesterday afternoon, I got my Chase business checking account statement and there was a big message on the front page of the statement. Beginning on November 19, 2019, if your Chase checking account is compromised, Chase will provide a replacement checking account number. This avoids the hassle of closing your existing account and opening a new account. Personally, that still sounds like a huge hassle if you have your direct deposit, bill pay, and other financial accounts linked to your old (compromised) account. One positive is that your linked debit card will continue working with the new account. Hopefully you are never in this situation, but at least your debit card will continue working, so you have access to your money.
This message came on my business checking account monthly statement and I do not have a personal checking account to verify if the message also shows up there. I would assume this process would work the same regardless if you have a personal or business checking account. If you have a Chase personal checking account and see the same message, please let me know.
If you have any questions about this process, please leave a comment below. Have a great day everyone!
Ummmm it has been that way for a long time. Unless your old account was opened in another state.
Nope, just California. It might be old info, just passing along what I saw on my Chase business checking account statement.
My chase checking account was hacked november 2017, right after my home had been damaged by Hurricane Irma. $8000 was removed in 2 electronic withdrawals to Chinese names. I discovered it 2 days later. Chase restored the stolen money in a few days. I immediately closed my checking account permanently and reported it to police. It appeared to be an inside job, based on prior tiny “test” withdrawals several days in advance.
Sounds like they still aren’t able to keep people’s money safe. I’m stunned to hear that Chase is still getting hacked.
That’s terrible, I’m sorry you had to go through that experience.
I’ve got this statement today. I have personal checking & savings account. I don’t know why.
I’m confused, you don’t know why you got the checking account statement?
I mean I don’t know why chase send me a this message on my statement.
Good news! We’re making it easier to get a replacement account number if your account is compromised.
Starting November 17, 2019, if your account is compromised, we can simply issue you a replacement account number without the hassle of closing your existing account and opening a new one. This will allow you to continue using your existing debit card.
We’ve updated our Deposit Account Agreement to explain this change:
We can assign and transfer your account information and documentation to a replacement account number at our discretion. We may make this assignment when your account is reported compromised by you or any signer. If we issue you a replacement account number, this Deposit Account Agreement governing you and your account will continue to apply, without interruption, as if you retained the discontinued account number.
Please call us at the number at the top of this statement if you have any questions.
*end*after address message area1 *start*consolidated balance summary2
Just an FYI from Chase. Nothing to worry about.