Uber sure seems like a cyclone of controversy and change these days. I wonder if they had the title “180 Days of Change” already picked out before Travis Kalanick was ousted as Uber’s CEO? But what we know they meant by “180 Days of Change” are all the Uber changes to benefit the drivers, who seemed to come in third behind customers and Uber itself, in Uber’s business model.
Here at TWG, we have our Uber insider, Harry Campbell. Whenever there’s something about Uber we want to know or understand better, he’s the man! In his latest article, he goes over ALL the upcoming changes, explaining everything so you can really make good decisions not only about tipping, but also about whether or not you even want to use Uber and support its business.
For us as consumers, I particularly like knowing about the changes to the cancellation fees that Harry explains, as well as how Uber charges for paid wait time. It’s a good read, so take a look.
What do you think about Uber’s latest changes? Will you be tipping because you can now do it via the app? Or do these changes mean nothing because you’ve already decided to use Lyft or some other ride sharing service?