Good morning everyone, happy Friday! Last week, Citi ran a promo where you could earn 5% cash back for making online purchases between November 24 and November 30 (Thanksgiving, Black Friday, and Cyber Monday). My Citi AT&T Access More Credit Card statement just closed and the 5% cash back statement credit posted to my account. I made an online purchase on November 24 for $503.95 and the $25 Online Purchase Bonus posted on December 3. You may need to wait until your credit card statement closes to see the bonus.
When I look at the credit card statement, I can see that my $503.95 purchase earned 3x Citi ThankYou Points (503.95 x 3 = 1,512 TYPs). I made other online purchases on my other Citi credit cards and see the statement credits on my credit card statements.
I hope Citi runs this promo again later this month for holiday shopping. If you have any questions about this promo, please leave a comment below. Have a great weekend everyone!
No credits here yet. I’m guessing you’re right that it may be upon statement close.
Patience young grasshopper, your bonus from Citi should post when your statement closes :)
yeah the one I’ve gotten so far posted on my statement close date.
Thanks Tonei for the data point :)
I ordered something from Costco on 11/25 and it didn’t ship until Dec 1, so hopefully I still get my credit when the statement posts.
What is the transaction date on the Citi website?
Date 12/1 posted 12/1 :(. Maybe I’ll have to contact Citi
Dang, that’s a bummer. Contact Citi and tell them about the situation and see if they can get you a one time courtesy credit. Good luck!
I have a few of those courtesy credits to request, even if a transaction was completed online on 11/30 (verified), but doesn’t post till 12/1, Citi didn’t add the bonus.
Ya, that is to be expected based on the system. Good luck requesting the courtesy credits and keep a record of your conversation in case you need to follow up for the credits.
After some pressing, I was able to have a supervisor issue a $25 statement credit. Don’t even try with the front line reps, they are kind of helpless. But all’s well that ends well, thanks for the suggestion Grant.
I’m glad you were able to get your $25 credit. Hopefully the next promo credit posts automatically. Enjoy your weekend.