Updated at 1:50pm PT on 3/15/21: I logged into my Wyndham Rewards accounts and saw that I received 462 points as a “Barclays Adjustments.” See the screenshot below.
Updated at 12:40pm PT on 3/11/21: I received a letter from Barclays stating that they are aware of the issue and that they are crediting my account for the correct number of points I earner. See the full letter below.
Good afternoon everyone, I hope you had a great weekend. Last month, I wrote Category Bonus Points Not Posting Correctly for Barclays Wyndham Rewards Earner Business Credit Card. In that post, I wrote about a few examples where bonus categories were not earning bonus points on the new Barclays Wyndham Rewards Earner Business Credit Card. I am happy to report that Barclays has fixed the issue. Here is the update I received from Brian today:
My most recent Wyndham Rewards Earner Business Card statement closed and I received both (a) 5x on new utilities charges for electric and gas charges (each of which received only 1x on the previous statement) and (b) an “adjustment” of points equal to the additional 4x on the electric and gas charges from the last statement about which I inquired via secure message via the card’s website. So, hopefully, the issue is fixed now!
I am not sure if Barclays will proactively provide an adjustment for any missing points from previous statements, so you may need to send Barclays a secure message or call them to get any bonus points you are missing. I just received the follow letter from Barclays dated March 5, 2021. I did not reach out to Barclays regarding my missing points, so it is nice to see that Barclays proactively reached out to me about issue. The letter does not state how many points I am owed, but I should see the adjustment of points on my next statement.
As a reminder, on my December 2020 statement, I made a $115.47 utility payment to Comcast. I should have earned 5x points on the utility transaction (577 points), but I only earned 1x points (115). I was missing 462 points.
Fast forward to March 2021, my Wyndham Rewards account activity page shows a “Barclays Adjustments” of 462 points, which is the correct number of points. I did not reach out to Barclays or Wyndham about this issue, so I am glad to see that the missing points were automatically added to my Wyndham Rewards account.
If you have any questions or data points to add, please leave a comment below. Have a great day everyone!