a close-up of a credit card

How to Request New AMEX Gold Card Design: White Gold, Rose Gold or Plastic (Website & App) [Card Art & First Impressions]

Share this post

Updated at 9:00am PT on 7/30/24: My replacement AMEX Gold Card in white gold arrived today.  Here is what the replacement card looks like compared to my AMEX Gold Business Card that is the standard gold color.  Both the front and back are much lighter than the AMEX Business Gold Card. Interestingly, the 15 digit card number stayed the same, but the 4 digit security code on the front changed, the 3 digit security code on the back changed, and the expiration date changed.  At the bottom of the post, I added the welcome letter and more details about the $100 Resy Credit and $84 Dunkin Credit.


Good morning everyone, I hope your week is going well.  Doctor of Credit just published Refreshed American Express Gold Card Now Live, so I thought I would show you how to request the new White Gold design for your American Express Gold Card.  You can also follow these steps if you would like a Rose Gold design, or an 85% recycled plastic design.  The process is slightly different depending on if you are on the AMEX website or AMEX app, but I covered both processes in this post.

To get started on the AMEX website, sign into your account, select your AMEX Gold Card from the top right corner, and then click Account Services.

a screenshot of a payment

Then click on Card Management.

a screenshot of a login page

Then click on Change Card Design.

a screenshot of a computer

On this page, you can select from 3 metal card designs (Gold, Rose Gold, or White Gold) and an 85% recycled plastic design.  Then click the Continue button.

a screenshot of a credit card

Review the replacement card request and click the Submit button.  Your card number will stay the same, but your card design will change.

a screenshot of a mail payment

After you submit the request, you can see the card delivery status.  You can also view the online version of your new card design by clicking the View Your Card Now button.

a screenshot of a computer


Here is the process from the AMEX app.  Once you sign in, select your AMEX Gold Card, click the Account icon in the bottom right corner, and then click the Replace Card icon in the middle.

Select your AMEX Gold Card and then click the Continue To Replace Card button.

Then select Change Card Design and then click the Continue button.  You can select from 3 metal card designs (Gold, Rose Gold, or White Gold) and an 85% recycled plastic design.  Then click the Continue button.

Review the replacement card request and click the Replace Card button.  Your card number will stay the same, but your card design will change. You should receive your new card in the mail in the next few days.

Here is the front and back of the welcome letter than came with my replacement card.

Here is the front and back of the second page that talks about the $100 Resy Credit and $84 Dunkin Credit.

If you have any questions about requesting a new card design for your American Express Gold Card, please leave a comment below.  Have a great day everyone!


Share this post

Got something to say?