Is there an expectation amongst drivers that driving is a way to meet friends? There have been many stories about people who feel like drivers butt into conversations.
Uber’s 2017 was full of scandals at the corporate level, but the effect on driver morale and more importantly driver earnings, was limited. Our Uber insider, Harry Campbell, surveyed over 1,200 Uber and Lyft drivers and found out a ton of information. I think it’s interesting to know what’s going on behind the scenes, especially in a company that so many travelers utilize. Here are a few key takeaways from the survey results:
Despite a terrible year of PR for Uber in 2017, satisfaction among drivers actually went up! 58.2% of Uber drivers reported that they were satisfied with their Uber driving experience – a 9% increase in driver satisfaction from the prior year.
Rideshare drivers want a raise! Uber and Lyft drivers reported earning $16.93 per hour before expenses, but they want to be paid $25.67 per hour (a 31% increase).
Do you think Uber drivers actually earn much money? Mr. Money Mustache drove for Uber. Check out his story. I think you’ll find it as fascinating a glimpse into the backstory of driving for Uber as I did.
Are you an Uber fan? Or maybe you’re Uber’s biggest critic? Or maybe you’ve had mixed experience with the ride-sharing economy. I’d put myself in this last category.
A buddy of mine is a ride-sharing expert, who not only drives for Uber and Lyft, but he also teaches courses to other drivers, helping them navigate the business aspects of ride-sharing.
I’ve got an interview set up with him, but I wanted to get your input on what questions YOU would like answered. I’ll be asking him questions about:
His driving experience (the good, the bad & especially the ugly)
The driver rating and tipping systems
The dreaded surge pricing (boo!)
Is Uber/Lyft a viable business for drivers?
If you were the one talking with a ride-sharing expert, what questions would you ask him? Let me know in the comments below! I will summarize his answers and share the results in a future blog post. Stay tuned and buckle up!
Are using ridesharing services improving the quality of your life? If so, how? See how others answer those questions in this recent survey.