Good morning everyone, I have a confession. I am not perfect. I make (plenty of) mistakes. Let me explain. I was trying to help my parents and utilize the Club Carlson Last Night Free promo before it expired on June 1. I mistakenly booked 2 2-night reservations for the wrong month. I meant to book hotels in July, but for some reason, I made the reservations for June. I meant to book 2 nights at the Radisson Blu Waterfront Hotel in Stockholm, Sweden. During the Last Night Free promo, I could get 2 nights for only 50,000 Club Carlson Points total.
When I called the Club Carlson Member Services Desk (1-888-288-8889), the rep said it was not possible to change the reservation without paying the difference in points. The new reservation for 2 nights would be 140,000 Club Carlson Points total, an increase of *only* 90,000 Club Carlson Points. Since I did not have enough Club Carlson Points (or want to pay an additional 90,000 Club Carlson Points), I decided to cancel the reservation and get back the original 50,000 Club Carlson Points.
The first night had a paid stay for $138.16 or $118.42 + 20,000 Club Carlson Points.
The second night had a paid stay for $246.87 or $148.42 + 20,000 Club Carlson Points. The total cost for 2 nights would be $138.16 + $148.42 + 20,000 Club Carlson Points = $286.58 + 20,000 Club Carlson Points. That is an average price per night of $143.29 + 10,000 Club Carlson Points.
I checked prices at the nearby Hilton Stockholm Slussen and found good Cash and Points prices for $106 + 24,000 Hilton Points per night. For 2 nights, the price would be $212 + 48,000 Hilton Points. Since I have plenty of Hilton Points, I decided to book this hotel instead. I still have around 90,000 Hilton Points and 90,000+ Virgin Atlantic points that I could (probably will) transfer into 135,000 Hilton Points at some point.
The second reservation I messed up on was at the Radisson Blu Scandinavia Hotel in Copenhagen, Denmark. The price for 2 nights when I booked during the Last Night Free promo was 44,000 Club Carlson Points total. Luckily, the hotel did not change categories. To get the new reservation in July, I needed 88,000 Club Carlson Points total, so I decided to use the 50,000 Club Carlson Points from the above canceled reservation to pay for the extra night on the correct date.
This has been an expensive lesson to learn, but I am glad I had points to fix my mistake. Have you ever made any hotel booking mistakes? Please share in the comments. If you have any questions, please leave a comment below. Have a great weekend everyone.