(Hat tip to Shawn @ Miles to Memories)
Good afternoon everyone, hopefully your weekend is going well. If you are like me, you probably have a few Citi credit cards that earn Citi Thank You Points. I have the Citi Forward (no longer available), Citi Premier, Citi Prestige, and Citi Gold Checking account which all earn Citi Thank You Points. Since the Citi Prestige Credit Card has the ability to book American Airlines / US Airways / AA Codeshare flights for 1.6 cents per point, it would be great to combine all my Citi Thank You Points into the Citi Thank You account linked to my Citi Prestige Credit Card.
In this post, I will show you the easy way and the hard way to combine all your Citi Thank You Points into 1 account. After you log into your Citi online account, scroll down to view your rewards and click View Rewards and Redeem for any Citi Thank You Point earning credit card.
You will be redirected to the Citi Thank You website, then select the account you want to view. I selected my Citi Prestige Credit Card which had 55,087 Citi Thank You Points.
From here, I clicked My Account and Combine Thank You Accounts.
On this page, you can see which Citi credit cards you have linked to this Citi Thank You account. To link another Citi credit card, click Add a Citi Account.
Here is a help message that explains that it is possible to combine Citi Thank You Points from different Citi credit cards into a single Thank You account.
Select Citi Account # and enter your Account Number (aka your 16 digit Citi credit card number).
Double check that the account you want to combine is correct and click Continue. If everything works as it should, you should see both Citi credit cards linked to the same Thank You account.
If things do not go according to plan, you will get the following error message. I spent 30 minutes trying to link my other Citi credit cards, but got the same error message every time. Save yourself some time and just call Citi at 1-800-THANKYOU (1-800-842-6596) for help.
While I was speaking with the Citi rep, I explained that I wanted to combine all my Citi Thank You Points into 1 account linked to my Citi Prestige Credit Card, so I could get the 1.6 CPP redemption option. After looking at the addresses for all of my Citi credit cards, the rep told me that the addresses did not match, thus explaining why the accounts could not be linked to a single Thank You account. After spelling out my full mailing address, the rep applied that address to all my Citi credit cards. The rep was then able to combine all my Citi Thank You Points into 1 Citi Thank You account. I thanked the rep for her help and hung up. After I logged out and logged back in to my Citi Thank You account, I was able to view my recent account activity by clicking on My Account and Points Summary.
I was able to view all my linked Citi credit cards by clicking on My Account and My Citi Accounts.
Now when I log into my Citi credit card account, I can see all 4 of my accounts linked to the same Citi Thank You account.
I also received an email from Citi that my Citi Thank You Points were successfully combined.
If you have any questions, please leave a comment below. Have a great weekend everyone.