Have you ever realized that after flying, your miles never posted? You happened to be checking your account for some totally different reason and you noticed something just didn’t seem to add up? That’s what happened to me a few days ago and I want to make sure it doesn’t happen to you! I was looking at my Alaska Airlines account to see about an upcoming flight and happened to glance at my Mileage Activity tab. I never do this because I’ve never had an issue with Alaska Airlines not posting miles I’d earned from flying. Never a problem… until today.
Remember the flight I took to Boston where I volunteered for my first ever BUMP? I didn’t see those miles post to my account :( Not being familiar with how bumps and mileage accrual works, I gave this some thought. Is it possible that because I got bumped onto a Delta flight the miles wouldn’t be earned on Alaska Airlines? This didn’t make sense to me because I had paid Alaska Airlines for the fare.
I called Alaska Airlines to see about getting those miles posted. Not that 2,588 miles is a lot, but I did earn them! The representative at the Mileage Plan department didn’t even see my flight. Sigh. I was thinking she was going to tell me to mail in my ticket or start some slow process. But then she asked, “Do you have your ticket number?” Yes I did, because I could access the purchase confirmation email Alaska Airlines sent me when I bought my ticket. It took her some time to get my records from the ticket number and put this transaction through, but it did post. They gave it a strange name though!
In the end, it worked out, but here’s the PSA. If you get bumped, even if you fly on the same airline and not a different one like I did, check to make sure the miles post to your account!
Has this ever happened to you? Have a great day, everyone.