Updated 3:45pm PT on 5/1/2018: I booked the timeshare vacation package and paid the $200 down payment. Scroll to the bottom of the post to see more details.
Good afternoon everyone, I seem to be the king of getting timeshare vacation package offers (Westin and Wyndham). I just got this offer from Hyatt for 4 days / 3 nights at the Hyatt Residence Club Carmel Highlands Inn. I love Carmel and Monterey Bay, so this offer grabbed my attention instantly. The cost is only $299 and includes 10,000 Hyatt points (worth ~$150 to me), so this offer seems like a no brainer. There is no unique offer code, so anyone can call in and get this offer. You must purchase by May 15 (2 weeks from now), but you have 12 months to complete your stay. You must also attend a 90-120 minute timeshare presentation, but don’t let that discourage you. Timeshare presentations are simple, just don’t buy anything.
Here are some of the photos of the resort. There are plenty more photos available here.
If you do not want 10,000 Hyatt points, you could opt for the $100 resort credit, but I think the Hyatt points are a much better deal. Also, it looks like the $299 price is for select dates, so depending on your dates, your stay may be more expensive than $299.
Lastly, here are the details and requirements to be eligible for the timeshare vacation package. I don’t think the terms are always enforced, but they could be.
Here are the complete terms & conditions of the offer:
ELIGIBILITY/HOW TO REGISTER: To participate in this offer and receive 10,000 World of Hyatt Bonus Points, you must purchase this package by May 15, 2018. To be eligible for this offer, you must travel during the Promotional Period and:
• Attend a 90-minute vacation ownership sales presentation (not exceed 120 minutes) at the Hyatt Residence Club sales gallery during your stay.
• Have an annual household income of at least $75,000 and be at least 25 years of age and cannot have attended a sales presentation at any Hyatt Residence Club resort in the past 12 months.
• If you are married or cohabitating, we require that both parties travel together as part of the package and attend the sales presentation.
View complete Details of Participation.
PROMOTION PERIOD: Purchase by May 15, 2018 and have 12 months to visit. If your schedule is uncertain, you may pay $200 now to accept this limited-time invitation, and pay the balance when you reserve your arrival date.
BONUS POINT POSTING: Your World of Hyatt Bonus Points will be awarded into your World of Hyatt Account within 30 days from completion of the sales presentation.
GENERAL CONDITIONS: Inventory availability is limited and varies by Hyatt Residence Club resort location and unit. Inventory is typically offered on a relatively short-term basis. Hyatt reserves the right to alter or withdraw this promotion with a suitable substitute offer of equal value (if legally required) at any time due to actual circumstances. The World of Hyatt Bonus Points promotion is subject to the complete terms and conditions of World of Hyatt, available at worldofhyatt.com/terms. This is neither an offer to sell nor a solicitation to buy to residents in states and or jurisdictions in which registration requirements have not been fulfilled. Void where prohibited. The trademarks Hyatt®, Hyatt Residence Club® and related marks are trademarks of Hyatt Corporation.
We sent you this email because we have your email address designated as eligible to receive promotions and special offers. We value your privacy and will only use your information in accordance with our Global Privacy Policy available at privacy.hyatt.com
THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING TIMESHARE SALES.
If you have any questions about this timeshare vacation package offer, please leave a comment below. Have a great day everyone!
Updated 3:45pm PT on 5/1/2018: I called the number on the email to pay for the $200 down payment. I was on hold for 15-20 minutes before speaking to an agent. The agents are really busy right now with people booking this timeshare vacation package. I learned that if you want to visit with 10 days of a holiday (Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas, New Years), the cost will be more than the $299 price. There is also limited availability, so you should lock in your travel dates sooner rather than later.
After paying the $200 down payment, here are the Details of Participation, listed on the bottom of the confirmation email:
THE FINE PRINT
Your exclusive vacation invitation is being extended to you by Hyatt Vacation Ownership. Please direct all reservation inquiries to +1 844.531.2582 or info@hyattresidenceclub.com. If you contact us via email, please include your last name and Priority Reservation Number in the subject line to expedite your request.
ELIGIBILITY
You must have a combined household annual income of at least $75,000, be at least 25 years of age, own a home and be creditworthy. If you are married or cohabitating, we require that both of you attend the vacation ownership sales presentation. The presentation will last approximately 90 minutes (not to exceed 120 minutes). Please bring a driver’s license or government issued identification with you.
Please note, if you do not attend your sales presentation or meet the above qualifications of this offer, the credit card on file will be charged the difference of your promotional package and the standard retail value of accommodations at the time of your stay, plus tax.
Only the person(s) whose name appears on this invitation may redeem this offer. Offer is not transferable. Your name will be verified with our Priority Guest list. Not valid in conjunction with any other offer. Groups larger than two couples traveling together, those having participated in a special promotion at this resort in the last 12 months or who have an existing promotion requiring attendance at a sales presentation, current, previous or third-party affiliate employees and their immediate family of Hyatt Vacation Ownership, or Hyatt Residence Club members at this resort are not eligible for this offer. All employees of ILG, Inc. and all employees of Hyatt Hotels Corporation and their affiliates are not eligible for this offer. One offer per family.
PURCHASE DETAILS
Contact +1 844.531.2582 to purchase this vacation package by May 15, 2018. A non-refundable deposit of $200 is required at time of purchase with the balance due at the time of booking and confirmation of travel dates. Travel must be completed within 12 months from date of purchase.
Accommodations are for a 1-bedroom, 1-bath suite at Hyatt Residence Club Carmel, which includes a king bed, full-size sleeper sofa, private patio, washer and dryer, and fully-equipped kitchen. Promoted rate includes daily resort fee. You will be responsible for any incidental expenses such as transportation, meals, activities, additional expenses and taxes, where applicable.
A limited number of rooms are allocated to this promotion and alternate accommodations may be offered. If you need more space or wish to travel over a nationally recognized holiday, additional accommodations or dates may be available at a higher price. Promotional blackout dates may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Maximum occupancy by selected accommodation type will apply. Pets, unfortunately, are not permitted on property.
Any certificates or premiums offered in conjunction with your vacation package will be honored after completion of the sales presentation.
RESCHEDULE POLICY
Once your reservation is confirmed, you have one complimentary reschedule within 3 days of booking travel dates. You may request changes up to 30 days prior to check-in date with $75 non-refundable change fee. Reschedule is not allowed within 30 days of check-in date.
Your sales presentation will be scheduled during the booking of your vacation travel dates. Presentation times cannot be changed once they have been scheduled.
CANCELLATION POLICY
Cancellations must be made in writing within 15 days of the package purchase date or package purchase price is not refundable. A refund will be issued within 15 days of the receipt of notice of cancellation. Cancellation notices must be sent to Hyatt Residence Club, Cancellation Department, 140 Fountain Parkway North, Suite 570, St. Petersburg, FL 33716.
WORLD OF HYATT
Due to the special nature of this offer, we are unable to offer World of Hyatt member benefits including upgrades, expedited check-in, certain welcome amenities, extended check-out or other World of Hyatt membership benefits typically associated with a paid stay.
ABOUT US
The Developer, HVC-Highlands, LLC, is in the business of developing luxury interval ownership resorts. Marketed by HV Global Marketing Corporation. Developer reserves the right to substitute incentives if necessary.
This is neither an offer to sell nor a solicitation to buy to residents in states and or jurisdictions in which registration requirements have not been fulfilled. Prices and availability represented within this advertisement are subject to change or may be withdrawn without notice. VOID WHERE PROHIBITED BY LAW.
This advertising material is being used for the purpose of soliciting sales of timeshare interests.
HV Global Group, Inc. independently owns and manages the Hyatt Residence Club and Hyatt Residence Club Portfolio programs and uses the Hyatt Vacation Ownership name and other Hyatt names and marks under license from an affiliate of Hyatt Hotels Corporation. The right to use the Hyatt names and marks shall cease if such license expires or is revoked or terminated. Hyatt Hotels Corporation and its affiliates make no representations, warranties, or guaranties with respect to the resorts or the Hyatt Residence Club and Hyatt Residence Club Portfolio programs. HV Global Group, Inc. is not an affiliate of Hyatt Hotels Corporation.
©2018 HV Global Group, Inc.
THE PURPOSE OF THIS OFFER IS TO SELL YOU A TIME-SHARE IN CA
Do these nights count as stay credits? Do Globalist benefits apply?
I don’t think so. Timeshare vacation package nights usually do not count toward elite status. I don’t think Hyatt elite status gets you anything at a Hyatt Residence Club property.
Sadly no and no (I asked yesterday when on site).
Any word on cancellation/refund for either the $209 prepayment or the $299 fixed date option? I’m interested but can’t 100% commit up front.
I do not know, but you should be able to inquire about the cancellation policy of the $200 down payment when you speak to the agent on the phone. My guess is that there is no refund available.
Update: I paid for the $200 down payment and this is what is says in the fine print about rescheduling and cancelling:
RESCHEDULE POLICY
Once your reservation is confirmed, you have one complimentary reschedule within 3 days of booking travel dates. You may request changes up to 30 days prior to check-in date with $75 non-refundable change fee. Reschedule is not allowed within 30 days of check-in date.
Your sales presentation will be scheduled during the booking of your vacation travel dates. Presentation times cannot be changed once they have been scheduled.
CANCELLATION POLICY
Cancellations must be made in writing within 15 days of the package purchase date or package purchase price is not refundable. A refund will be issued within 15 days of the receipt of notice of cancellation. Cancellation notices must be sent to Hyatt Residence Club, Cancellation Department, 140 Fountain Parkway North, Suite 570, St. Petersburg, FL 33716.
If I’m not mistaken, there is no Hyatt elite night-credit for this promotion. That’s a deal-breaker for me.
I still think it is a really good deal even without the elite night credit, but I am a lowly Hyatt Discoverist.
Thanks for posting! I actually just left this property today (great use of a Cat 1-7 certificate). I’d seen the promo rate displayed but missed booking it on site as there wasn’t an agent there this morning. Do you have a link to do this online? (Can the Book Now link in your image be shared?)
I did confirm some unfortunate things yesterday: Globalists do not get breakfast, no points are earned (including bonus points such as the current 1k promo that is valid even for award nights), and they may place the attendees in a regular hotel room (no view, no kitchen, etc.) if suites are sold out. That doesn’t normally happen, but it clearly does sometimes.
That said, it’s still a very good value. However, a vehicle is a must. Although breakfast is reasonable, other meals in the restaurant are fairly outrageously priced (yes, there’s a view, but still…). Thankfully the Crossroads Shopping Center nearby has a variety of great options, including a 24 hr Safeway. But that’s still miles away from Highlands Inn, which offers no shuttle service.
Hi Carl, thank you for the details. The “Book Now” link takes you to a form where you submit your name, email address and phone number. I assume the agents will then give you a call. I ended up just calling the number on the email to pay for the $200 down payment. The agents are pretty busy, I had to wait 15-20 minutes to speak with an agent, presumably because this offer is very popular.
Thanks, Grant. Hope you have a great time there! It’s amazing how close it is to the city and yet a totally different world.
You can’t use this unless you received the email. I just wasted 20 min waiting for an agent only to be told that.
Bummer, did they ask for your name and zipcode and try to look you up in the system? That is how they found me.
Right. But if your name is not in the system, i.e. you didnt get the invite, then you can’t book it. So why post about something that is not redeemable by anyone except for you?
I apologize, I did not see a unique invitation code in the email or after clicking the link, so I assumed it was open to everyone. I apologize for getting your hopes up and for wasting your time on hold. Hopefully you will be targeted in the future.
It seems to be the regular offering when on property. Perhaps call and say you saw the sign there.
That is worth a try. If anyone does, please let me know if it works for you.
Just tried that and it worked! I said I was on property for dinner and heard about it there. They said it’s usually just for people who were invited BUT (gasp…) they were able to accommodate (shocker). Gave them my zip code and they added me to the offer. I had been in their system for some Hawaii offers previously.
That’s great news. This could be the case that you got a nice rep, so if others try this approach, you may need to HUCA a few times. But I think it is a great offer and worth the try.
Can anyone comment that actually booked a weekend stay (or finalized any stay, for that matter) whether the $299 stuck or if there was an uncharge for your selected dates?
I heard that stays within 10 days of a major holiday will have higher rates, but I haven’t paid the full amount to lock in dates yet.
I get this deal in the mail all the time. I keep wanting to do it but just haven’t had the time as I already have a ton of trips in advance. But it looks like an amazing property. I typically get it about every 6 months.
I think I remember getting it before too, but not in the last year or so. I have heard some great things about this property :)
Any advice for getting targeted? I sign up annually for Hilton and IHG but would love to do Hyatt, Westin, and Wyndom too.
I’m a member of all the hotel loyalty programs and have hotel credit cards for most of the hotels. Those might help me get targeted, but it could be based on zip codes and how often you stay at those hotel chains. I’m not sure.
I recently got this offer with a 7/25 exp date. Thought I’d mention that I’m not a member of any hotel loyalist points/clubs etc. and the last time I stayed in a hotel was probably +2 years ago. The only travel related thing I’ve done lately was get the Chase Sapphire Reserve card earlier this year. However, I am located in a fairly affluent San Francisco zip code so this could very well be a regional offer.
I’m looking forward to booking and happy to follow up on the experience.
Yes, it could definitely be related to home ZIP Codes. Since Carmel and San Francisco are only a few hours apart. I have yet to lock in my dates yet, so you may be able to do the timeshare vacation package before I will. Please let me know what your experience is booking the vacation package and staying at the property.
Hey Grant. Did you ever go to this property? I assume so since the year is almost up (May 2019) but I’d love to hear a follow up post how the stay went.
I was on my way to the Hyatt Carmel Highlands property for Valentine’s Day Weekend / President’s Day Weekend, but there was a bad storm the day before and a tree fell down and cut off the power. The property called me to say that my reservation was being cancelled and I would be refunded for the purchase price. I ended up using Hilton points to stay at an Embassy Suites in Seaside.
Oh wow. What a bummer. You’d think they would give you some points/cash to make up for that. I want to check out that property. I got that offer once but never used it and regretted it. Looks like an amazing property.
Nope, it has actually been kind of a pain to get the full refund. It’s almost a month later and still waiting for the refund…