Good morning everyone, I hope your weekend is going well. A few days ago, I got an email reminder from Sam’s Club that my membership was auto renewing on March 5, 2022. I signed up for Sam’s Club last year since there was a targeted offer on my Discover It Credit Card where you would get a $45 Sam’s Club gift card when you signed up for a Sam’s Club membership, which costs $45 (see Doctor of Credit’s post). I went once to Sam’s Club to activate my membership, get my membership card, and pick up my $45 Sam’s Club gift card (which I used the same day shopping). I haven’t been back to Sam’s Club since because the closest location is 50+ miles away and I prefer the Costco location 2 miles away.
Long story short, I needed to cancel (or disable the auto renew feature on) my membership so I would not be charged again. I called Sam’s Club, explained the situation, and the rep sent me a $25 Sam’s Club / Walmart eGC that could be used to offset the membership cost, if I decided to stay with Sam’s Club. I will document the process below.
Sam’s Club doesn’t make it easy to cancel or disable the auto renew feature of your membership.
I googled the problem and landed on this Sam’s Club Help Center page that says to visit the Membership Desk inside a Sam’s Club or call 1-888-746-7726 to cancel the membership over the phone.
After explaining to the rep the reason why I wanted to cancel (the closest location is 50+ miles away), the rep disabled the auto renew feature of my membership and said they would send me a $25 Sam’s Club / Walmart eGC which I could use to pay for part of my Sam’s Club membership, if I decided to renew. The eGC arrived a few hours later.
I was able to view the eGC online and save it as a PDF. You can also print it out and use it in-store by scanning the barcode.
I then checked the eGC balance with Walmart to confirm that Walmart could see the balance. I occasionally order items from Walmart.com, so this is my plan for this $25 eGC.
I then went back to my Sam’s Club account and saw that my membership now says “Good until March 5, 2022” (the auto renew feature is disabled). I then spotted the Auto-Renew Settings link on the left side of the page (which I didn’t see earlier – why wouldn’t the Help Center page just link to that page?).
Here is the link to the Auto-Renew page. If you want to disable the auto renew feature, click that link and uncheck the auto-renew box. If you cannot access that link, you may need to call Sam’s Club at 1-888-746-7726. If you call, you may be offered the same $25 eGC option.
I haven’t decided if I will renew my membership yet, I most likely will not, but if I do, there is an option on the renewal page to pay with a GC / eGC.
If you have any questions about your Sam’s Club membership or how to disable the auto renew feature, please leave a comment below. Have a great weekend everyone!