Tag Archives: Dell

Could We Replicate the Netflix / “Friends” Revolt with the AMEX Business Platinum Changes?

Updated at 10:50am PT on 12/5: According to the New York Times, Netflix paid $100 million to keep “Friends” for 1 more year.  That is the power that “Friends” fans have over Netflix.


Good morning everyone.  I am not sure if you heard the 2 big stories that broke Monday morning: Netflix was planning on removing the TV show “Friends” from their service beginning January 1 and American Express announced BIG changes to the American Express Business Platinum Charge Card.  Not surprising, Netflix users freaked out and started complaining on Facebook and Twitter.  Here are a few complaints from this USA Today article.  After a few hours, Netflix reversed course and granted users’ wishes: “Friends” would be on Netflix through 2019.  That’s one win for the little guys!  But what about the second big story from Monday?

Continue reading