American Express Sends Out Checks for “Technical Error” Regarding Annual Fee Refund

Good morning everyone, sorry for the lack of posts lately, I was on vacation in Tahiti and Moorea for 10 days for my pre-honeymoon and didn’t have time to write any posts.  I have several posts in the pipeline, so I will work on getting those published over the next 2 weeks.  Anyway, this morning, Doctor of Credit wrote Numerous American Express Bonus Adjustments Posting Now for Referrals and More.

Yesterday, when I picked up my held mail from the Post Office, I received a letter and check from American Express regarding a “technical error” that caused an annual fee to be charged but not refunded when I closed an American Express credit card.  I have several open and closed American Express credit cards so it wasn’t obvious which credit card this was related to.  Luckily, the letter says account ending in 01009 and I was able to look up that credit card number in my credit card spreadsheet.  I keep all open and closed credit card details in the spreadsheet, so I was able to find out that it was my closed American Express SPG Business Credit Card.

Interestingly, I received a check for $98.18 even though the annual fee was only $95.  Maybe American Express gave me some interest along with the refund.  The other interesting thing was that the check was issued by American Express, but the check belongs to a Chase Bank checking account – I found that amusing.

I then pulled up my last American Express SPG Business Credit Card statement (I save all my credit card statements for every credit card, just for these types of situations) and scrolled down to the fee section.  There was the $95 annual fee that was billed on 4/6/18.  According to my credit card spreadsheet, I called American Express to close the credit card on 4/14/18.  I am 99% sure I got the annual fee refunded, but my memory from 1+ year ago is not great.  Either way, I wasn’t expecting this check, but I am glad the check arrived.

Have you received a similar check from American Express recently?  If so, please share your data points below.  If you have any questions, please leave a comment below.  Have a great day everyone!

5 thoughts on “American Express Sends Out Checks for “Technical Error” Regarding Annual Fee Refund

  1. MikeL

    “the check was issued by American Express, but the check belongs to a Chase Bank checking account – I found that amusing.”

    That’s funniest thing yet today… hahahah I guess everyone loves Chase!

    Reply
  2. Pingback: American Express Mailing Out Checks for Annual Fee Refund Error - Doctor Of Credit

  3. Brandon Goode

    I received an email but I’m not seeing anything on the card yet and no check although the email says “if you’d like a refund check, you can request it.”

    Reply

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