Good afternoon everyone, I hope your week is going well. This summer, Laura and I were supposed to go to Boston and New York City for a week. Then the Coronavirus Pandemic hit. We recently cancelled our entire trip, including our JetBlue award flight from SFO-BOS, our Hilton free night stay in Boston, our Amtrak trip from Boston to NYC, our hotel stays in NYC, and our American Airlines award flight from LGA-DFW-SNA. Part of our stay in NYC was at a Hilton Grand Vacations resort with the purchase of a timeshare package (and mandatory timeshare presentation). Fun read: Profiting from 2 Timeshare Presentations in Hawaii (Secret: Attend, but do not Buy!)
Long story short, I originally bought the timeshare package in November 2018 and have extended / renewed it a few times over the years. After cancelling my NYC timeshare package, I learned about the extended expiration date and the ability to change to another Hilton resort in the US for free. More details at the bottom of the post. My original timeshare package was $286 and gave us 2 nights in NYC (choice of 4-5 properties), $100 Spend a Night on Us voucher (hopefully no headaches like last time), $100 Elevated Rewards Dollars (Hilton resort credit during our stay), and 5,000 Hilton Honors Points (worth ~$25). The original timeshare package expiration date was November 15, 2019.
We originally planned to visit NYC in October 2019 and had our resort stay and timeshare presentation set for October 28, 2019.
Due to schedule issues, we couldn’t visit NYC in October 2019, so I contacted Hilton Grand Vacations to get an extension. I was able to get a complimentary extension through February 28, 2020. In November 2019, I received the below email with the ability to pay for another 6 month or 12 month extension.
I contacted the Hilton Grand Vacations rep and paid for a 6 month extension (I forget the cost, I think it was around $50 or so), since I knew I would be able to use it in June / July 2020. The rep was able to add a few more months to the extension and the timeshare package had a new expiration date of October 31, 2020.
In January 2020, I finally booked the timeshare package in NYC with an arrival date of June 30, 2020.
A few days ago, in May 2020, I received a confirmation email with the same details as above. At that point, I decided to call Hilton Grand Vacations and cancel this stay due to the Coronavirus Pandemic. The call was very quick and easy. The rep said that the timeshare package had a new expiration date of November 1, 2021 and I could switch to any other US location for free.
I looked at the Hilton Grand Vacations website and they have timeshare properties in many cities and states around the country.
The rep suggested that I switch to any of these California resorts and recommended the resorts in Carlsbad (north of San Diego).
Last but not least, the rep said it was possible to upgrade my 2 night stay into a 5 night stay at these Hawaii resorts (but there would be a $500 upgrade fee). To help with geography, Waikoloa is on the Big Island of Hawaii, Maui is on Maui, and Waikiki is near Honolulu on Oahu. Laura and I love Hawaii, so I am seriously considering upgrading to the 5 night Hawaii timeshare package. Thankfully, we have until November 1, 2021 to make travel plans. I’m leaning toward staying in Waikoloa and had a great time at the Hilton Waikoloa Village using Hilton AXON or GLON awards back in the day.
If you have an existing timeshare package, reach out to Hilton Grand Vacations and see if they will let you extend your timeshare package or switch to another property in the US. If you have any questions, please leave a comment below. Have a great day everyone!