For a long time, Amtrak has had a very generous cancellation policy, similar to Southwest Airlines – as long as you canceled your ticket before departure, you could get the full amount paid back as an eVoucher valid for one year. And depending on the type of fare you purchased, you could even get a refund back to your credit card (possibly with a 10% service fee depending on when you canceled your ticket).
This has all changed. For tickets purchased starting March 20, 2018, most tickets will be hit with a 25% service fee when refunding to an eVoucher. Unfortunately, the news of these changes is buried in the fare rules on Amtrak’s website and on their Refunds and Cancellations page – and even that doesn’t note that there’s been a change, or when it went into effect. Here’s the breakdown of the new policy (credit to AmtrakLKL on Amtrak Unlimited, via NovaEngr on Flyertalk):
Advance Purchase Saver Fares
Full refund to original form of payment (or eVoucher) within 24 hours of purchase
75% refund to eVoucher after 24 hours, as long as you cancel before departure
Here’s all the news that caught my eye this week – let me know if you learn something new!
Airlines + Miles
The TSA is reportedly piloting a new requirement in Kansas City (MCI): forcing passengers to remove any paper products from their luggage. Yet another reason to get Global Entry if you don’t have it already. [Schneier on Security]
American Airlines has a new promotion where you can earn up to 10,000 points for transactions with their shopping partners. [Mommy Points]
American Airlines also announced that they plan to cram so many seats into their new 737 MAX planes that some rows will lose two additional inches of legroom. [CNN Money]
Hawaiian Airlines unveiled a brand and livery refresh. It looks pretty slick! [The Design Air]
Buenos diás everyone. I’m not usually one for credit card App-O-Ramas, typically preferring to apply for credit cards one at a time when they have high bonuses, but at the end of January, I decided to throw caution to the wind and apply for five new credit cards in one day, from three banks: Banco Popular de Puerto Rico, Bank of America, and Chase.
Banco Popular de Puerto Rico
I finally decided to jump on the Banco Popular de Puerto Rico 60,000 Avianca LifeMiles offerthat Grant wrote about in December. Like Grant, I also got instantly approved with a large credit line.
My card looks just like this, but it doesn’t have Grant’s name on it.
I paid my annual fee in February and made purchases on the card in March and April, but my LifeMiles balance is still zero. I emailed customer service to ask about it but got an automatic reply to call for assistance – when I did so, the representative (who I could barely hear) just said it takes 6-8 weeks for miles to post and that I should keep an eye on my balance at lifemiles.com. I’ll also email LifeMiles customer support and see if they can check whether I might have a duplicate LifeMiles account. Continue reading →
Good morning everyone. In today’s super long/boring post, I will show you how to use Points.com to exchange miles/points from one loyalty program into another loyalty program. Before I go on, let me explain that Points.com is somewhat similar to Award Wallet because you can add loyalty programs to your account and track their balances. You may be familiar with Points.com if you have ever looked into buying airline miles or hotel points, since Points.com is the broker for most loyalty programs. I am not going to talk about buying miles/points today. Instead, I am going to talk about exchanging miles/points from one loyalty program into another loyalty program. First things first, you need a free Points.com account and you will need to add your loaylty programs. Here are a few of my accounts that are currently tracked by Points.com.