Good afternoon everyone. Yesterday, after hearing about the Europe travel ban, we decided to cancel our trip to Ireland. It’s disappointing but life is unpredictable right now. Thankfully, most of the trip was booked with miles and points, so cancelling was easy. I was able to cancel my Hyatt award stay and all 5 Radisson Blu award stays since I was outside the cancellation period and the hotel points were immediately redeposited to my accounts. I cancelled my rental car reservation booked through Priceline. I had purchased a few activities through Expedia and was able to cancel those as well. I should receive the credit card refund in a few days.
Lastly, I needed to cancel my round trip SFO-DUB Aer Lingus award ticket booked with British Airways Avios. Online, it shows a $55 cancellation fee per passenger. I called BA and asked if they could waive the cancellation fee but was told that the flight is still operating as scheduled and that if the phone agent cancelled the reservation, there would be an additional $25 fee. I decided to cancel the award ticket online and the BA Avios were immediately redeposited to my BA account. The cash refund should arrive in the next 1-2 weeks.
Quick tip: call the international customer service numbers if you need to speak to an agent. Most of the time the reps speak very good English and the wait times are much shorter. I waited 40+ mins to call the US customer service number for BA (before the call dropped). I dialed the Mexico customer service number for BA (using Skype) and waited ~10 mins to speak to a rep.
As a backup Spring Break plan, I am looking at flights to Hawaii and lots of flights from the Bay Area to the Hawaiian islands are around $99 – $150 each way.
Good luck to everyone out there with your travel plans in the next few weeks.