I landed in Montego Bay, Jamaica, and was happy to see a Hyatt Ziva Rose Hall check-in desk inside the airport, just past immigration. The employees were efficient and served drinks while they checked you in. Within minutes, the Hyatt hotel shuttle was there to pick us up. The trip to the Hyatt Ziva was less than 30 minutes.
Ziva vs. Zilara
Hyatt offers two all inclusive products: the Ziva, which is for families, and the Zilara, which does not allow children. In Jamaica, the properties are next to each other. Both products share a common beachfront and you can go to any of the restaurants on either property. Of course, if you have children, they are not allowed on the Zilara side, which includes the Zilara beach, pool, and restaurants. The Ziva has its own beach, pool, and restaurants so this would probably not be a huge problem.
The Butler Suite
I was upgraded to a butler suite. The room is large, as you would expect of a suite, including a mini-bar that was free, and the most unique feature was the butler service. This room would normally cost over $1,500 USD per night, but I didn’t pay anywhere near that.