Have you been wondering how the Hotel Del Coronado is doing now that rooms can be booked using Hilton Honors Points? Here’s the latest update! I’ve been curious about The Del as it’s been just over a month since rooms were bookable using Hilton Honors Points. So I stopped in yesterday to talk with the front office / guest services folks who I spoke with earlier in the summer.
I appreciated their time and honesty. They said the first couple of weeks were rough. Procedures were confusing and the lines at check-in were really long. They put out a small Hilton Honors sign on the side of the check-in desk, but Hilton members weren’t sure if they were supposed to go to a separate line, or cut in line to the front, or what. Of course, no one likes to be the one to cut in line when others in line don’t know what’s going on.