Do you ever wonder where the expression, “You don’t do business with a business, you do business with people,” originated? Ok, I’ve never thought about where it originated either, but after all my years in business, I can tell you it’s a total truism. When I find good business people to do business with, I love it! As a frequent traveler who likes to travel “well” and use miles and points for award tickets, I’m a long-standing client of Juicy Miles. But that’s just a business name, isn’t it? The man behind the business, and at the helm of this great group of people, is Adam.
A few weeks ago, it dawned on me that the image that many people must have of award booking businesses is that they aren’t “real” businesses. I think many people think it’s something people do in their spare time to help friends and family members figure out all the rules and regulations for using that stash of miles/points. But in the case of Juicy Miles, it’s the real deal. It’s very well run and they’re great at what they do. And they’ve just redesigned their Juicy Miles website which makes submitting your requests super easy! I want you to get to know Adam better, so I reached out to him with a few questions about what he does, why he does it, how he trains his team, and more. Hope you enjoy the interview!
- Shelli: Juicy Miles started in what year?
- Adam: Believe it or not, Juicy Miles went live all the way back in 2011 (I think we first communicated in 2014 or so).
