Good afternoon everyone, I hope your Labor Day Weekend is going well. I have 2 data points to share regarding retention offers on my Bank of America Alaska Airlines Visa Signature Credit Card and US Bank Club Carlson Business Credit Card. When you pay the $75 annual fee on the Bank of America Alaska Airlines Visa Signature Credit Card every year, you get a $99 Alaska Airlines companion pass that is good for a future Alaska Airlines flight. My annual fee posted in early August and I already received the $99 Alaska Airlines companion pass, but I wanted to see if I could get the $75 annual fee waived too. After a long talk with the Bank of America retention department, I was only able to get a 2,500 Alaska Airlines miles retention offer – no annual fee waiver or statement credit. The 2,500 Alaska Airlines miles posted a few weeks after my call and I just called Bank of America to close the credit card, so I wouldn’t have to pay the $75 annual fee. The agent didn’t want me to close the credit card, so she convinced me to convert it to a no annual fee Bank of America Travel Rewards Credit Card instead.
In other news, my US Bank Club Carlson Business Credit Card $60 annual fee just posted to my account last month. I called the US Bank retention department to get the $60 annual fee waived or get a $60 statement credit to offset the annual fee. Both options were rejected, but the agent did offer me 2,500 Club Carlson points to keep the credit card open. I pressed her to see if there were any other offers available, but 2,500 Club Carlson points was the most she could offer. In exchange for paying the $60 annual fee, I received 42,500 Club Carlson points (2,500 bonus points and 40,000 anniversary points) which I should be able to redeem for way more than $60.
If you have received a similar or better retention offer on your Bank of America Alaska Airlines Visa Signature Credit Card or US Bank Club Carlson Business Credit Card recently, please let me know. If you have any questions, please leave a comment below. Have a great weekend everyone!