Good morning everyone, I hope you had a great weekend.  2 months ago, I wrote First Class Flights Cheaper than Economy with AMEX Business Platinum 35% Membership Rewards Points Rebate.  In that post, I showed how I booked an Alaska Airlines first class flight using American Express Membership Rewards Points to trigger the 35% Membership Rewards Points rebate.  That flight was booked on May 30 for travel in mid October and cost 19,666 Membership Rewards Points.  According to the benefit terms, the rebate should appear in 6-10 weeks.  Based on the May 30 booking date, the 10 week mark was August 8.  I kept checking my Membership Rewards account ever few days in August, but no Membership Rewards Points ever posted.  On Friday, I decided to call the American Express Membership Rewards department to investigate the issue.  What ensued was not a very pleasant experience with the rep.

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