Good morning everyone. Yesterday, I received an email from Chase regarding a new Chase Freedom Credit Card design. It looked pretty cool considering my old/current Chase Freedom Credit Card is a light blue color. I visited a Chase branch yesterday afternoon and talked to a personal banker. I asked him if he could order me a replacement card with the new design. He made a call, but said they could not issue me a new card, it was only for new applications. I thanked him for his time and decided to call the JPMorgan Chase Executive Line (the phone number on the back of the JPMorgan Chase Ritz Carlton Credit Card). The rep was very professional and said he could send out a replacement card right away and offered to send it to me via UPS Next Day Air.
